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Back-Office Support for E-commerce & Order Processing

Streamline your "click-to-delivery" lifecycle by filtering for E-commerce and Order Processing specialists. This listing features agencies specialized in the post-purchase experience, including payment verification, refund management, and real-time inventory tracking. These partners are vetted for their proficiency in high-volume environments and their ability to integrate with major 2026 logistics stacks. Filter for experts who can reduce your order-to-ship time and manage supplier relations, ensuring your customers receive their products without delay while you focus on brand growth.

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294 Companies Found
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Fusion CX
3.8
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Fusion CX is a global BPM (Business Process Management) company and Certified Minority Business Enterprise, offering complex, integrated, and multilingual Customer Experience (CX) solutions across 15 countries. They support 28 languages, combining advanced AI-powered technol.. Read more about Fusion CX services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Order Processing
Core Service
Back-Office Support
Core Service
Multichannel Support
Help Desk Support
Email Support
Live Chat Support

Industries

Healthcare
Finance & Accounting
Insurance
E-commerce
Hospitality

Region

United States
Canada
Jamaica
Colombia
El Salvador
Belize
India
Philippines
Thailand
Indonesia
Albania
Morocco
Kosovo

Languages

Multilingual
Overall Ratings
3.8
24 Reviews
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SunTec India is a data-centric IT outsourcing company with over 25 years of experience, specializing in multi-process services. They are ISO 9001:2015/27001:2022 and HIPAA/GDPR compliant. Their core strength lies in reliable end-to-end data support, including collection, man.. Read more about SunTec India services and insights

Services

Web Development
Core Service
E-commerce Development
Core Service
Customer Support
Core Service
Email Support
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
SEO Strategy
PPC Advertising
Social Media Management
Lead Generation
Content Marketing
Cloud Computing
IT Consulting
Software Development
Mobile App Development
UX/UI Design
Web Design

Industries

Healthcare
Real Estate
E-commerce
Finance & Accounting

Region

India

Languages

English
Overall Ratings
3.6
691 Reviews
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India Rep is a Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) company in India that helps global businesses achieve cost savings and increased productivity by building dedicated offshore back-office teams. They specialize in a wide range of servic.. Read more about India Rep Co services and insights

Services

Back-Office Support
Core Service
Data Entry
Core Service
Customer Support
Inbound & Outbound Call Center
Virtual Assistant
Order Processing

Industries

E-commerce
Media
Finance & Accounting
HR & Recruiting

Region

India

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Remotely Scale com helps businesses hire and scale with top-tier, English-proficient remote talent from the Philippines. They match businesses with skilled professionals, including Virtual Assistants, Cold Callers, Accountants, Bookkeepers, Medical Assistants, Legal Assistan.. Read more about Remotely Scale services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Social Media Management
Lead Generation

Industries

Real Estate
E-commerce

Region

Philippines
United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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SupportYourApp is a B2B service providing secure, 24/7 outsourced customer and technical support solutions, primarily for tech companies and startups. Operating on an omnichannel basis (chat, email, phone), they ensure scalability and high CSAT scores by leveraging AI techno.. Read more about Support Your App services and insights

Services

Customer Support
Core Service
Live Chat Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Technical Support
Core Service
Email Support
Multichannel Support

Industries

E-commerce
Finance & Accounting
Healthcare
Hospitality

Region

United States
Tunisia
Poland
Ukraine
Argentina
Colombia
Brazil

Languages

Multilingual
English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Satellite Office is a premium Australian offshore services provider specializing in building and managing dedicated, highly skilled, and culturally matched teams in the Philippines for Australian and US clients. They utilize a highly consultative, end-to-end staff leasing so.. Read more about Satellite Office services and insights

Services

Customer Support
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Software Development
Core Service
Administrative Support
Executive Assistant
Data Entry
Email Support
Live Chat Support
Technical Support
Help Desk Support
SEO Strategy
Social Media Management
Cloud Computing
IT Consulting

Industries

Healthcare
Finance & Accounting
E-commerce

Region

Australia
Philippines
United States

Languages

English
Overall Ratings
4.5
1 Reviews
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VAs 4 Construction is a specialized support firm founded by Chad Gill to empower construction professionals with expert virtual assistants. Tailored for commercial construction, the company provides full-time, dedicated remote personnel who integrate seamlessly into existing.. Read more about VAs 4 Construction services and insights

Services

Virtual Assistant
Core Service
Executive Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Data Entry

Industries

Construction

Region

United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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OkayRelax offers affordable and reliable Virtual Assistant and Personal Assistance services for businesses and busy individuals globally, with an emphasis on rigorous assistant vetting. They specialize in executing core activities to help clients scale and thrive. Services a.. Read more about Okay Relax services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Customer Support
Live Chat Support
Email Support
Order Processing
E-commerce Customer Support
Social Media Management
Content Marketing
Email Marketing
Lead Generation
Marketing Strategy
Presentation Design

Industries

E-commerce
Finance & Accounting

Region

United States
Philippines

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Red Pen Virtual Assistants provides U.S.-based virtual assistants with backgrounds in education to help businesses make their mark. They believe former teachers possess superior communication, organizational, and strategic thinking skills, ensuring every task receives an "A+.. Read more about Red Pen Virtual Assistants services and insights

Services

Administrative Support
Core Service
Executive Assistant
Core Service
Business Operations
Core Service
Virtual Assistant
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Social Media Management
Content Marketing
Transcription
Back-Office Support

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
HR & Recruiting
Finance & Accounting
Education
Coaching
Publishing

Region

United States

Languages

English
Overall Ratings
5
9 Reviews
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INFINITEXEC provides Elite Executive Assistance for visionaries and successful business owners, positioning itself as a "wingwoman" to help leaders escape the chaos of day-to-day demands. They focus on reclaiming the client’s time and mental bandwidth by implementing expertl.. Read more about Infinitexec services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Back-Office Support

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality

Region

United States
Canada

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Evateck provides outsourced customer support services tailored for tech firms and online businesses. They deliver omnichannel support (voice, chat, email, social media) via shared or dedicated teams, integrating with clients’ tech stacks and maintaining SLAs. Their model emp.. Read more about Evateck services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Virtual Assistant
Data Entry
Back-Office Support
Order Processing

Industries

E-commerce
Media
Hospitality

Region

Ukraine
Italy
United States

Languages

Multilingual
Overall Ratings
5
4 Reviews
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BPO Data Entry Help provides trusted and innovative BPO services, primarily focused on various forms of Data Management, operating in both India and the USA. Their services are comprehensive, including Data Entry (Online, Offline, Medical, Insurance), Data Conversion (Book,.. Read more about BPO Data Entry Help services and insights

Services

Data Entry
Core Service
Marketing Strategy
Back-Office Support
Virtual Assistant

Industries

Finance & Accounting
Legal
Healthcare
Real Estate
E-commerce
Media
Construction
Hospitality

Region

United States
India

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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APKSoft Inc. is a technology company specializing in Point of Sale (POS) Software and back-office solutions, alongside a comprehensive suite of remote Information Technology and Business Process Outsourcing (BPO) services worldwide. Their core product, the ePOS and BackOffic.. Read more about APK Soft services and insights

Services

IT Help Desk
Core Service
Back-Office Support
Data Entry

Industries

Media

Region

Pakistan

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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XactServ is a global Business Process Outsourcing (BPO) company that helps clients find the "right skills at the right price" by utilizing an international network of domestic, nearshore, and offshore call centers across dozens of locations (e.g., Jamaica, India, Mexico). Th.. Read more about XactServ services and insights

Services

Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Email Support
Back-Office Support
Lead Generation
Order Processing
Live Chat Support

Industries

Finance & Accounting
E-commerce
Media

Region

United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
Expand Details
View Profile
Jam-Pot is a specialist social media and content marketing agency that provides comprehensive digital marketing solutions beyond general administrative Virtual Assistant support. They focus on helping businesses elevate their brand presence and generate leads through strateg.. Read more about Jam-Pot services and insights

Services

Executive Assistant
Core Service
Administrative Support
Core Service
Business Operations
Core Service
Virtual Assistant
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling
Back-Office Support

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting
HR & Recruiting

Region

United Kingdom

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Hi-Deas Expedient Solutions Limited is an IT company focused on delivering digital transformation solutions and breaking communication boundaries for businesses of all sizes. Their core services center on Call Center/Contact Center operations, offering custom setup options (.. Read more about Hi-Deas Expedient Solutions services and insights

Services

Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Technical Support
Core Service
Back-Office Support

Industries

Finance & Accounting
Insurance
Media

Region

Nigeria

Languages

English
Overall Ratings
3
1961 Reviews
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Anequim is a remote professional services provider that connects small to mid-size businesses in the US and Canada with highly skilled, full-time, bilingual virtual assistants (VAs) who are based in Mexico. Founded in 2016 from the successful hiring experience of a property.. Read more about Anequim services and insights

Services

Virtual Assistant
Core Service
Customer Support
Core Service
Administrative Support
Back-Office Support

Industries

Real Estate
Media
Home Services
Hospitality
E-commerce

Region

Mexico

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
Expand Details
View Profile
VADO Services specializes in tailored Virtual Assistant (VA) services exclusively for Travel Agencies, aiming to alleviate workload and boost productivity. They differentiate themselves by offering a different approach: matching clients with a VA who is a perfect team fit, a.. Read more about VA Do Services services and insights

Services

Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
Administrative Support
Back-Office Support

Industries

Hospitality
E-commerce

Region

United States
Philippines

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Power Placing is a virtual staffing partner that connects U.S. and Canadian businesses with certified, top-tier talent from Latin America (Nearshore). They redefine virtual staffing with a personalized search process, focusing on "professional excellence" rather than just lo.. Read more about Power Placing services and insights

Services

Customer Support
Core Service
Business Operations
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Back-Office Support
Lead Generation
Data Entry
Email Inbox Management
Calendar Scheduling

Region

United States
Nicaragua
Brazil

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Virtually Inspired Co empowers real estate professionals and businesses with specialized virtual services. They offer expert Transaction Coordination for seamless closings (managing documents, deadlines, and communication), comprehensive Virtual Assistance (admin, customer s.. Read more about Virtually Inspired Co services and insights

Services

Administrative Support
Core Service
Executive Assistant
Core Service
Virtual Assistant
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Business Operations
Dedicated Virtual Assistants
Social Media Management

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
Coaching
Construction
Education
Finance & Accounting
HR & Recruiting
Legal
Publishing

Region

United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Frequently Asked Questions

Plus
How is operational continuity ensured?
Directory firms provide "Documented SOPs" for every Back-Office Support task, so the knowledge stays with your company even if an assistant changes.
Plus
What is the ROI of Back-Office Support?
Businesses typically save 60% compared to a local Operations Manager while reclaiming 15+ hours of leadership time per week through Back-Office Support.
Plus
How is "Shadow IT" monitored?
Specialists use monitoring tools to ensure employees aren't using unapproved software, keeping your Back-Office Support secure and compliant.
Plus
Can they manage Employee Onboarding?
Yes; Back-Office Support assistants handle the "New Hire Checklist"—from setting up emails to ensuring all NDAs and tax forms are signed.
Plus
Do they provide "Audit-Ready" prep?
A key value of Back-Office Support is ensuring all digital "paper trails" are organized and labeled for instant retrieval during an audit.
Plus
Is "Regulatory Monitoring" part of the service?
Yes; Back-Office Support includes tracking changes in local tax or labor laws to ensure your internal policies remain compliant.
Plus
How do they handle AP and AR?
Your Back-Office Support assistant monitors incoming invoices and matches them with purchase orders to ensure healthy cash flow.
Plus
Can they manage vendor contract renewals?
Yes; Back-Office Support specialists maintain a vault and alert you 30–60 days before any software or vendor agreement expires.
Plus
How is it different from Admin Support?
While Admin is daily and "front-facing," Back-Office Support is about the records and systems that keep the business legal and operational behind the scenes.
Plus
What is modern Back-Office Support?
Back-Office Support focuses on the "internal engine"—payroll, HR documentation, supply chain tracking, and regulatory compliance monitoring.
Plus
Can a Back-Office Support Services provider scale as your business grows?
A scalable Back-Office Support Services provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
Plus
What security practices should a professional Back-Office Support Services agency follow?
A professional Back-Office Support Services agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
Plus
How do agencies ensure quality and accuracy in Back-Office Support Services?
Reliable Back-Office Support Services agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
Plus
What questions should you ask before hiring a Back-Office Support Services company?
Before hiring a Back-Office Support Services company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
Plus
How do you choose the best Back-Office Support Services provider for your business?
To choose the best Back-Office Support Services provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
Plus
What should you look for when hiring a Back-Office Support Services agency?
When hiring a Back-Office Support Services agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.