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Best E-commerce Back-Office Support VA Agencies (2026)

Our directory features elite agencies providing virtual assistants for Shopify, Amazon, and omnichannel retailers. These firms provide talent skilled in inventory management, customer support, and product description optimization. By working with a managed e-commerce agency,.. Read More
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195 Companies providing E-commerce
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Online VA Team
Verified Account
0.0
location pin icon Ann Arbor, United States
Get your workload under control with a dedicated virtual assistant who learns your business.Since 2014, Online VA Team has helped US businesses build dependable teams. Our college-educated teammates support customer service, executive and administrative assistance, bookkeepi.. Read more about Online VA Team services and insights

Services

Administrative Support
Core Service
Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Transcription
Inbound & Outbound Call Center
Live Chat Support
Email Support
Order Processing
Billing & Account Support
E-commerce Customer Support
Multichannel Support
Web Design
Social Media Design
IT Help Desk
Executive Assistant
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Business Operations

Industries

Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate

Region

United States

Languages

Overall Ratings
0.0
0 Reviews
No platform reviews available yet
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VirtualAssistant.com.ph is a premier outsourcing and remote staffing provider connecting global businesses with highly skilled, dedicated professionals from the Philippines. We specialize in delivering comprehensive administrative support, executive assistance, customer serv.. Read more about VirtualAssistant.com.ph services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Executive Assistant
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Business Operations
Transcription
Dedicated Virtual Assistants
Inbound & Outbound Call Center
Technical Support
Help Desk Support
Live Chat Support
Email Support
Order Processing
Billing & Account Support
E-commerce Customer Support
Multichannel Support
Graphic Design
Logo Design
UX/UI Design
Web Design
Branding & Identity
Social Media Design
Marketing Collateral
Video Editing & Motion Graphics
Presentation Design
Illustration
IT Help Desk

Industries

Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate

Region

Languages

Overall Ratings
0.0
0 Reviews
No platform reviews available yet
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Staffwiz
4.8
location pin icon New York City, United States
StaffWiz is a women-owned remote staffing and recruitment platform helping startups and SMBs build high-performing global teams affordably. They specialize in sourcing top-tier talent, primarily from the Philippines. They offer two flexible models: Fully Managed (Employer of.. Read more about Staffwiz services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Virtual Assistant
Administrative Support
Email Support
Live Chat Support
Business Operations
Software Development
IT Help Desk

Industries

Healthcare
E-commerce
Construction
Education

Region

United States
Philippines

Languages

English
Overall Ratings
4.8
3 Reviews
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WeSage BPM (Business Process Management) is an ISO/IEC 27001:2022 Certified BPO firm specializing in providing effective, cost-effective outsourcing solutions with a focus on an offshore team model. They help businesses, particularly in sectors like Accounting, Insurance, He.. Read more about WeSage BPM services and insights

Services

Back-Office Support
Core Service
Customer Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Data Entry
Core Service
Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
SEO Strategy
PPC Advertising
Web Development
Lead Generation
Content Marketing
Marketing Strategy

Industries

Insurance
Healthcare
E-commerce
Education
Hospitality
Finance & Accounting

Region

India

Languages

English
Overall Ratings
4.0
35 Reviews
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FGC+
5.0
location pin icon Suffern, United States
FGC+ is an end-to-end business process outsourcing (BPO) solutions provider that gives businesses access to skilled, fully managed teams to handle non-core functions and drive sustainable growth. They operate as a seamless, passionate extension of the client's brand, investi.. Read more about FGC+ services and insights

Services

Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Technical Support
Core Service
Order Processing
Core Service
Help Desk Support
Live Chat Support
Email Support

Industries

Healthcare
Insurance
Real Estate
Hospitality
E-commerce

Region

United States
Philippines

Languages

English
Overall Ratings
5.0
38 Reviews
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MyRemoteVA is a professional virtual assistant service provider built by experienced VAs, offering premium human remote support to entrepreneurs and businesses. They are a boutique service, emphasizing "No bots, no BPOs – just real professionals." Core offerings include comp.. Read more about My Remote VA services and insights

Services

Executive Assistant
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Calendar Scheduling
Live Chat Support
Data Entry
Dedicated Virtual Assistants
Transcription
Social Media Management
Content Marketing

Industries

Real Estate
E-commerce
Media
Home Services
Healthcare
Coaching
Finance & Accounting
Education
Hospitality

Region

United States
India

Languages

English
Overall Ratings
4.9
40 Reviews
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Help Squad
4.0
location pin icon Bethlehem, United States
HelpSquad is a 24/7 omnichannel BPO (Business Process Outsourcing) company specializing in customer support and back-office functions. They offer affordable, reliable services starting at $8/hour, focusing on seamless team integration and superior customer experience. The co.. Read more about Help Squad services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Email Support
Order Processing
Multichannel Support
Virtual Assistant

Industries

Healthcare
E-commerce
Real Estate
Finance & Accounting
Education
Hospitality

Region

United States

Languages

English
Overall Ratings
4.0
1 Reviews
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Virtual Staffing Solutions (VSS) is a global outsourcing and staffing company specializing in providing affordable, high-caliber staff primarily from the Philippines. They serve as a flexible, certified extension of a client's team, offering key BPO services such as Inbound/.. Read more about Virtual Staffing Solutions services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Technical Support
Core Service
Data Entry
Lead Generation
Administrative Support
Business Operations

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
Coaching

Region

Philippines
United States

Languages

English
Overall Ratings
4.4
9 Reviews
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Businessfocus360 is a Sri Lanka-based Business Process Outsourcing (BPO) company founded in 2014, striving for excellence in customer-centric service delivery. They offer high-quality, cost-effective back-office services to support clients' competitive offerings across secto.. Read more about Businessfocus 360 services and insights

Services

Back-Office Support
Core Service
Data Entry
Core Service
Business Operations
Core Service
Inbound & Outbound Call Center
Core Service
Order Processing
Email Marketing
Marketing Strategy

Industries

Finance & Accounting
E-commerce
HR & Recruiting

Region

Sri Lanka
Australia

Languages

English
Overall Ratings
4.8
23 Reviews
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Vserve EBusiness Solutions is an ISO 27001:2013 certified IT-enabled service provider specializing in full-service e-commerce and business process outsourcing (BPO). With two decades of experience, they offer sustainable, data-driven solutions to help enterprises transform a.. Read more about VServe Solution services and insights

Services

Data Entry
Core Service
Back-Office Support
Core Service
E-commerce Development
Core Service
Web Development
Core Service
Customer Support
Core Service
Email Support
Core Service
Software Development
Mobile App Development
UX/UI Design
Web Design
SEO Strategy
PPC Advertising
Social Media Management
Content Marketing
Lead Generation
Cloud Computing
IT Consulting

Industries

E-commerce

Region

United States
India

Languages

English
Overall Ratings
4.9
66 Reviews
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Advensus is a leading provider of nearshore omnichannel Customer Care Outsourcing (BPO) services, with centers in the Dominican Republic and Trinidad & Tobago. They deliver comprehensive solutions, including Inbound/Outbound Voice, Non-Voice Support, Back Office Support,.. Read more about Advensus services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Live Chat Support
Email Support
Order Processing
Data Entry

Industries

Media
Finance & Accounting
Healthcare
Hospitality
E-commerce

Region

United States
Dominican Republic

Languages

English
Overall Ratings
4.0
377 Reviews
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ConnectOS is an Integrated Resourcing solutions partner, serving Australasian, North American, and European enterprises by offshoring roles to the Philippines at up to 70% cost reduction. They specialize in finding high-skilled talent who are client-managed but ConnectOS-emp.. Read more about Connect OS services and insights

Services

Back-Office Support
Core Service
Business Operations
Core Service
Customer Support
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Software Development
Core Service
Administrative Support
Executive Assistant
Data Entry
Email Support
Live Chat Support
Social Media Management
IT Help Desk
Cloud Computing
System Administration

Industries

Healthcare
Finance & Accounting
E-commerce

Region

Philippines

Languages

English
Overall Ratings
3.0
4 Reviews
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OBI Services is a trusted Business Process Outsourcing (BPO) company based in the Philippines, providing a wide range of customized, affordable, and flexible outsourcing solutions globally. They cater to startups, growing businesses, and enterprises, focusing on helping clie.. Read more about OBI Services services and insights

Services

Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
Administrative Support
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Customer Support
Email Support
Technical Support
Lead Generation
Social Media Management
Content Marketing
Web Design
Web Development

Industries

Real Estate
E-commerce
Education
Hospitality
Finance & Accounting

Region

United States
Philippines

Languages

English
Overall Ratings
5.0
32 Reviews
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HiredSupport is a top customer service outsourcing and BPO company that provides flexible support through Onshore (USA), Nearshore (bilingual English + Spanish), and Offshore models for cost-efficiency and 24/7 coverage. Their services cover all channels, from Live Chat and.. Read more about Hired Support services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Virtual Assistant
Lead Generation
Social Media Management

Industries

E-commerce

Region

Pakistan
United States

Languages

English
Spanish
Overall Ratings
5.0
2 Reviews
Expand Details
VA Central
5.0
location pin icon Central African Republic
VA Central is a UK-based virtual assistant service that matches businesses with dedicated, experienced Virtual Assistants (VAs), claiming to select only the top 3% of talent. They provide VAs with over five years of experience across various domains, including Executive, Leg.. Read more about VA Central services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Business Operations
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
HR & Recruiting

Region

Central African Republic

Languages

English
Overall Ratings
5.0
12 Reviews
Expand Details
OWorkers is an ISO 27001 compliant, AI-enhanced multilingual outsourcing company providing hybrid BPO solutions (Human+AI) to global brands, including Marketplaces and Fortune 500 companies. They offer services across 30+ languages, focusing on operational excellence, securi.. Read more about OWORKERS services and insights

Services

Data Entry
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Technical Support
Core Service
Help Desk Support
Email Support
Live Chat Support
Multichannel Support

Industries

Healthcare
E-commerce
Insurance
Hospitality

Region

United States
United Kingdom
Bulgaria
Egypt
Madagascar
Philippines

Languages

Multilingual
English
French
Overall Ratings
4.5
26 Reviews
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Virtual Assistants Colombia specializes in connecting businesses worldwide with bilingual (Spanish/English), highly skilled Virtual Assistants from Colombia. We offer a cost-effective, reliable staffing solution aligned to the U.S. time zone, eliminating the risks of indepen.. Read more about Virtual Assistants Colombia services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Customer Support
Data Entry

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality

Region

United States
Colombia

Languages

English
Overall Ratings
5.0
8 Reviews
Expand Details
Boogie Team is a Los Angeles-based remote staffing company that connects US businesses with professional, fully managed Virtual Assistants from the Philippines and Latin America. They specialize in a fast 48-hour matching process and offer a trial period. Services range from.. Read more about Boogie Team services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Social Media Management
Core Service
Lead Generation
Core Service
Executive Assistant
Data Entry
Marketing Strategy
Content Marketing
Business Operations
Email Inbox Management
Calendar Scheduling
Email Marketing

Industries

Real Estate
Construction
E-commerce
Coaching
Education

Region

United States
Philippines

Languages

English
Overall Ratings
4.9
14 Reviews
Expand Details
SupportYourApp is a B2B service providing secure, 24/7 outsourced customer and technical support solutions, primarily for tech companies and startups. Operating on an omnichannel basis (chat, email, phone), they ensure scalability and high CSAT scores by leveraging AI techno.. Read more about Support Your App services and insights

Services

Live Chat Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Technical Support
Core Service
Customer Support
Core Service
Email Support
Multichannel Support

Industries

E-commerce
Finance & Accounting
Healthcare
Hospitality

Region

United States

Languages

Multilingual
English
Overall Ratings
4.6
234 Reviews
Expand Details
eData India is a certified IT and data entry outsourcing company based in Delhi, providing a full suite of professional services with over 20 years of experience. Their core expertise lies in ensuring data accuracy and efficiency through comprehensive Data Entry, Data Proces.. Read more about E Data India services and insights

Services

Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Web Development
Web Design
SEO Strategy
PPC Advertising
Social Media Management
Content Marketing
Email Marketing

Industries

Finance & Accounting
Healthcare
Education
E-commerce
Real Estate

Region

India

Languages

English
Overall Ratings
5.0
30 Reviews
Expand Details
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Frequently Asked Questions

Plus
Do they manage graphic design?
Most agencies provide VAs who create product photos, social media ads, and email headers in Canva.
Plus
Do they perform price tracking?
VAs monitor your top 5 competitors daily and alert you to price changes or new product launches.
Plus
Do they assist with Cart Abandonment?
VAs set up and monitor SMS/email sequences to bring back shoppers who didn't finish their purchase.
Plus
Can they handle order fulfillment?
VAs manage your 3PL portal, ensuring orders are shipped and tracking numbers are sent to customers.
Plus
Do they manage Facebook/TikTok Ads?
Specialized VAs monitor ad performance, update creative, and manage your daily budgets.
Plus
Can they write product descriptions?
Yes; they create SEO-optimized, persuasive copy that helps your products rank on Google and Amazon.
Plus
Do they handle supplier comms?
VAs communicate with factories and distributors to track production and shipping timelines.
Plus
Can they assist with Influencers?
VAs find micro-influencers, manage affiliate links, and coordinate product seeding campaigns.
Plus
Do they handle support tickets?
VAs manage tools like Zendesk or Gorgias to handle tracking requests, returns, and complaints.
Plus
Can they manage Shopify/Amazon?
Yes; they handle product uploads, description SEO, and inventory syncing across platforms.
Plus
Can the agency support scaling order volumes during sales events?
Ask whether they can allocate additional staff during promotions holiday sales or peak demand periods.
Plus
How should customer data be protected in e-commerce operations?
Confirm secure CRM systems and compliance with payment and data security standards.
Plus
What reporting should an e-commerce VA agency provide?
Request regular reports on sales performance inventory levels and listing optimization metrics.
Plus
How do agencies maintain product listing accuracy?
Ask about quality control procedures for product descriptions pricing updates and inventory synchronization.
Plus
What platforms should e-commerce VAs support?
Verify expertise in platforms such as Shopify Amazon Seller Central WooCommerce or BigCommerce.
Plus
How can you evaluate an e-commerce VA agency’s operational experience?
Ask for examples of product listing management marketplace optimization or order processing work.