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VA Central

12 Reviews
5.0

About VA Central

VA Central is a UK-based virtual assistant service that matches businesses with dedicated, experienced Virtual Assistants (VAs), claiming to select only the top 3% of talent. They provide VAs with over five years of experience across various domains, including Executive, Legal, IT, and Customer Service support. Their plans offer fixed monthly hours, a dedicated VA aligned with the client's office hours, and no setup fees. VA Central focuses on offering a premium, long-term outsourced solution for management consulting and administrative service activities to maximize a client's productive time. (579)

Industries

Real Estate
HR & Recruiting
Home Services
Hospitality
E-commerce
Media
+4 more

Region

South Africa
United Kingdom

Languages

English

Addresses

Core Services

Executive Assistant
Core Service
Virtual Assistant
Core Service
Business Operations
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Customer Support
Core Service

Other Services

Virtual Assistants 3
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Calendar Scheduling
Data Entry
Email Inbox Management

Service Details

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Company Reviews

Total Reviews
12

Last Rated 4/24/2025

Overall Ratings
5

Last Rated 4/24/2025

(12)
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Tamara Wark

1 year ago

Google
5.0

The VA Team has been incredible in helping me grow my business. Thanks to their support, I have been able to build and expand my team significantly. They have consistently been easy to deal with and never fail to complete everything within the deadline (in fact, they often finish ahead of schedule). The VA Team is a great asset to have by any company's side. Kenneth, Kate, and the entire team feel like an extension of my own team. Communication is always clear, and they provide my clients with the best possible service. I highly recommend the VA Team to any business looking for reliable and efficient support.

CD

Chris Dahl

1 year ago

Google
5.0

Review for The VA Team Limited As a financial adviser, I understand the importance of efficiency, professionalism, and exceptional client service. The VA Team Limited has consistently delivered these qualities, making them an invaluable partner in my practice. Virtual Reception: The virtual reception services provided by The VA Team Limited have been outstanding. They handle incoming calls with a level of professionalism that rivals any in-house team. Every call is answered promptly and courteously, ensuring my clients feel valued and attended to. This has significantly reduced missed calls and improved client satisfaction. Virtual Assistant: The virtual assistant services have been a game-changer for me. The VA Team takes care of various administrative tasks, allowing me to focus on what I do best – providing financial advice. Their attention to detail and ability to manage schedules, coordinate meetings, and handle paperwork have streamlined my workflow. They are proactive, reliable, and always willing to go the extra mile to support my business needs. Guest Management: Managing guest interactions and appointments can be challenging, but The VA Team handles it seamlessly. Whether it's scheduling client meetings or managing event invitations, they ensure everything runs smoothly. Their meticulous approach to guest management has left a positive impression on my clients, enhancing the overall client experience. Overall Experience: The VA Team Limited is professional, efficient, and highly responsive. They understand the demands of the financial services industry and adapt their services to meet my specific needs. Their support has allowed me to operate more efficiently and deliver a higher level of service to my clients. I highly recommend The VA Team Limited to any financial adviser or business professional looking to enhance their operations with reliable virtual reception, assistant, and guest management services. Their contribution to my practice has been invaluable, and I look forward to continuing our partnership.

JB

James Boyd

2 years ago

Google
5.0

Our business has been using The VA Team now for a number of months and cannot speak more highly of them. Most importantly, we hear great things from our customers about how helpful and courteous they are. They are also great to work with and are very efficient at getting back to our queries. An excellent service.

JG

Jayney Goddard

2 years ago

Google
5.0

The VA team has been invaluable to us as an organisation. We were let down very badly by another organisation and the VA team stepped in and immediately grasped what we needed them to do, and they have been outstanding in their service. We recommend them wholeheartedly.

RS

Ryan Sullivan

2 years ago

Google
5.0

Kenneth and the rest of the team are fantastic. If you need a VA that can truly hit the ground running, look no further. They play a fundamental role in the running of my business and they have helped significantly in my growth.

SM

Scott Mason

2 years ago

Google
5.0

Absolutely fantastic service from the VA team. Good value, reliable and great communication.

YW

Yvonne Welbeck-Pitfield

4 years ago

Google
5.0

I was launching my business and finding it difficult to get around to setting up my CRM/internal systems, managing the marketing and setting up of my website. I found The VA Team, and they started to help me with bring my CRM system online and getting it setup ready for me to start using from day one. With their assistance I really felt like I had someone holding my hand and assisting me launch my photography business. Thank you for outstanding service.

AC

Alex Clapcott

5 years ago

Google
5.0

Very happy with this service. I have been working with Kate and Kenneth for a couple of months now, and it has been hugely helpful in better organising my life and prioritising my time. Just what I wanted... and needed.PositiveProfessionalism

GG

Geoff Gill

5 years ago

Google
5.0

The VA Team do a great job in answering any missed calls to my phone or if I'm on another call. It portrays a much more professional look if customers or prospects actually speak to someone and they are much less likely to just phone a competitor. The team are also very accommodating in answering calls however you want them to and then email/text you the call details. A great service and great value.PositiveResponsiveness, Quality, Professionalism, Value

DC

Diane Cheshire

6 years ago

Google
5.0

VA team have changed my buisness Professional and quick to respond I’m super happy with their service Thank you VA team

NM

National Moves

6 years ago

Google
5.0

Superb attention to detail, professional, efficient and proactive in dealing with scenarios as they unfold. Highly recommended.

IM

Imogen Mendoza

6 years ago

Google
5.0

Before I started working with the VA team I was feeling a bit stuck in my dance fitness business - I had lots of ideas on the ways I wanted to move forward and I wanted to start providing and delivering new services but I was so bogged down in the day to day essential administration of the that I felt like I had no time to think creatively and not enough energy to establish and build new classes. It was also challenging to take time off and going on holiday would be very stressful to leave and even more stressful to return. I was a little apprehensive about taking the plunge with the VA team - its scary to let go of the reins and I was unsure if the financial investment would pay off. However it's been an absolute pleasure working with Kenneth and his team. They have relieved a lot of the stress of working alone and even working just 20 hours a month for me have lightened my load enough to be able to establish new classes, generating extra income. They work more efficiently than I do so seem to finish the work I give them quicker than I would myself. They pick up the work quickly and exceeded my expectations by getting my email inbox down to zero (for the first time in 3 and half years of running the business!). I felt I could fully trust Kenneth to run the show for me whilst I went to India for a month on a Yoga Teacher training course. The best thing about working with Kenneth is feeling like I'm no longer alone in my business and that returning after a month off has been easy and stress-free. Thank you Kenneth and the VA team! :)

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