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United States
Philippines
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Global Multi-Channel Back-Office Outsourcing: 2026 Guide
Access a global talent pool with our directory of multi-channel back-office outsourcing providers. These firms offer 24/7 support across multiple time zones, blending human expertise with AI-enabled workflows to manage your operations globally and seamlessly.
293 Companies Found
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24/7 Secretary is a premier provider of Offshore Workforce Solutions and Business Process Outsourcing (BPO), headquartered in Florida with highly trained agent operations based in Cavite, Philippines. The company delivers comprehensive remote support for contact centers and..
Read more about 24/7 SECRETARY services and insights
Services
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Email Support
Technical Support
Back-Office Support
Data Entry
Live Chat Support
Industries
Healthcare
Media
Real Estate
Home Services
Hospitality
E-commerce
Region
Philippines
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
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The Virtual Hub provides elite support staff to help businesses "scale smarter" by creating a cost-effective, high-performance offshore support layer. They rigorously hire and train the top 1% of global talent, offering a pre-trained, process-ready team that integrates seaml..
Read more about The Virtual Hub services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Business Operations
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Social Media Management
Content Marketing
Email Marketing
Lead Generation
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting
Construction
Coaching
Region
Philippines
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Apollo Answering Service is a Houston-based, family-owned and operated 24/7 live virtual receptionist service with roots dating back to 1966. The company is dedicated to blending traditional personalized service with modern technology, utilizing a team of Texas-based remote..
Read more about Apollo Answering Service, LLC services and insights
Services
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Order Processing
Back-Office Support
Industries
Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Legal
Media
Publishing
Real Estate
Region
United States
Mexico
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
CTRL Shift offers comprehensive, customized virtual staffing solutions focused on streamlining the recruitment process for businesses looking to hire proficient Virtual Assistants (VAs) across key functions like marketing, finance, and administration. A core distinction is t..
Read more about CTRL Shift services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Business Operations
Core Service
Back-Office Support
Data Entry
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
SmartScale360 provides strategic offshore staffing and virtual assistant solutions for small and medium-sized businesses across diverse sectors like Healthcare, Real Estate, and Financial Services. They offer college-educated, English-speaking remote talent to handle special..
Read more about SmartScale 360 services and insights
Services
Administrative Support
Core Service
Executive Assistant
Core Service
Customer Support
Core Service
Business Operations
Core Service
Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling
Lead Generation
Social Media Management
Content Marketing
Web Development
Back-Office Support
Industries
Real Estate
E-commerce
Finance & Accounting
Healthcare
Region
United States
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Search Party Recruiting specializes in remote hiring of pre-vetted offshore professionals, making the process fast, simple, and risk-free (90-day replacement guarantee). Their mission is to empower business owners to grow without burnout by hiring exceptional remote staff wh..
Read more about Search Party Recruiting services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Lead Generation
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Business Operations
Social Media Management
Content Marketing
Email Marketing
Industries
Real Estate
E-commerce
HR & Recruiting
Coaching
Region
United States
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Remote Raven is a virtual assistant and remote worker staffing company that connects businesses with highly qualified, college-educated, and well-trained remote workers from the Philippines. They specialize in filling specialized roles across over 100 industries, including H..
Read more about Hire Remote Raven services and insights
Services
Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
Executive Assistant
Core Service
Customer Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Data Entry
Core Service
Administrative Support
Email Inbox Management
Calendar Scheduling
Back-Office Support
Social Media Management
Content Marketing
SEO Strategy
PPC Advertising
Web Development
Software Development
Industries
Real Estate
E-commerce
Finance & Accounting
HR & Recruiting
Construction
Healthcare
Legal
Region
United States
Philippines
Nigeria
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Project Apollo offers strategic outsourcing and technology solutions designed for lean execution and fast scaling. They build virtual teams and leverage technology, including AI, cloud software, and custom applications, to drive business results. With a global presence (USA..
Read more about Project Apollo services and insights
Services
Software Development
Core Service
Mobile App Development
Core Service
API Development & Integration
Core Service
Administrative Support
Virtual Assistant
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Live Chat Support
Email Support
Social Media Management
Content Marketing
Web App Development
Cloud Computing
Network Management
Data Backup & Recovery
Server Management
Remote Technical Support
IT Consulting
AI Automation
Industries
Healthcare
E-commerce
Finance & Accounting
Hospitality
Region
United States
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Power Placing is a virtual staffing partner that connects U.S. and Canadian businesses with certified, top-tier talent from Latin America (Nearshore). They redefine virtual staffing with a personalized search process, focusing on "professional excellence" rather than just lo..
Read more about Power Placing services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Customer Support
Core Service
Business Operations
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling
Back-Office Support
Lead Generation
Region
United States
Nicaragua
Brazil
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
XactServ is a global Business Process Outsourcing (BPO) company that helps clients find the "right skills at the right price" by utilizing an international network of domestic, nearshore, and offshore call centers across dozens of locations (e.g., Jamaica, India, Mexico). Th..
Read more about XactServ services and insights
Services
Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Lead Generation
Order Processing
Live Chat Support
Email Support
Back-Office Support
Industries
Finance & Accounting
E-commerce
Media
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Elite Virtual Pros is a company that provides virtual professionals to help businesses, particularly small business owners in the US, scale their operations. Their goal is to offer tailored solutions to help clients succeed by providing skilled, hand-picked virtual professio..
Read more about Elite Virtual Pros services and insights
Services
Virtual Assistant
Core Service
Executive Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Lead Generation
Core Service
Social Media Management
Core Service
Content Marketing
Core Service
Web Development
Core Service
Software Development
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Email Marketing
Marketing Strategy
PPC Advertising
SEO Strategy
Graphic Design
UX/UI Design
Industries
Finance & Accounting
Insurance
Real Estate
HR & Recruiting
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
GetNuva is a remote Virtual Assistant (VA) hiring and training agency that connects US businesses with exceptional global talent. Their core mission is to boost productivity and growth through a rigorous 24/7 recruitment process across three continents, with only the top 3%..
Read more about Get Nuva services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Dedicated Virtual Assistants
Core Service
Social Media Management
Lead Generation
Content Marketing
Graphic Design
Email Marketing
Back-Office Support
Marketing Strategy
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
HR & Recruiting
Region
United States
Brazil
Argentina
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
United States
Globaltize provides a complete solution for recruiting, hiring, and paying international employees, giving clients access to the top 1% of global talent for up to 80% less than local costs. They offer a done-for-you 10-step recruitment process, which includes sourcing, vetti..
Read more about Globaltize services and insights
Services
Dedicated Virtual Assistants
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Customer Support
Core Service
Business Operations
Core Service
Data Entry
Back-Office Support
Lead Generation
Industries
Real Estate
E-commerce
Finance & Accounting
Hospitality
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Top Customer Service (TCS) provides end-to-end, human-centered Customer Experience (CX) and technical support globally. Their mission is to enhance user satisfaction and drive operational excellence through a hybrid model that blends 24/7 multilingual human agents with AI-au..
Read more about Top Customer Service services and insights
Services
Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Technical Support
Core Service
Back-Office Support
Industries
Insurance
Hospitality
Media
E-commerce
Healthcare
Construction
Finance & Accounting
Region
United States
Pakistan
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
United States
CSV Now (Consult Silicon Valley) helps small-to-medium businesses scale their Customer Support and CX operations at a minimum of 50% cost reduction. They specialize in highly customized, flexible outsourcing solutions with agents based in the Philippines. They ensure high qu..
Read more about CSV Now services and insights
Services
Customer Support
Core Service
Technical Support
Core Service
Virtual Assistant
Data Entry
Back-Office Support
Industries
Healthcare
Region
United States
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Suarez Assistant is a business outsourcing partner that provides dedicated assistants to help businesses and entrepreneurs. The assistants are skilled and from Canadian and American talent pools, and the services are flexible and month-to-month. The company also has a social..
Read more about Suarez Assistant services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Business Operations
Core Service
Customer Support
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Social Media Management
Lead Generation
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
United States
Canada
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
VANT Worldwide offers expert Virtual Assistant and business management services, leveraging a highly skilled, dedicated team to simplify client workflow and drive sustainable growth. Their services are designed to be cost-effective and reliable, providing support in Lead Gen..
Read more about VANT Worldwide offers services and insights
Services
Lead Generation
Core Service
Social Media Management
Core Service
Content Marketing
Core Service
Email Marketing
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Calendar Scheduling
Core Service
Data Entry
Core Service
Customer Support
Core Service
Business Operations
Back-Office Support
Marketing Strategy
Industries
Real Estate
E-commerce
Healthcare
Finance & Accounting
Media
Region
United States
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
The Virtual Department is a Business Process Outsourcing (BPO) agency based in the UK and Ghana that provides customized remote business support to C-Suite Executives, entrepreneurs, and small businesses. They offer a "Virtual Department" of skilled professionals for high-le..
Read more about The Virtual Department services and insights
Services
Executive Assistant
Core Service
Business Operations
Core Service
Virtual Assistant
Core Service
Customer Support
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Region
Ghana
United Kingdom
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Realynk provides culturally-aligned, highly skilled Filipino Virtual Assistants (Realynkers) to fill operational gaps for founders, executives, and business owners. They specialize in a 95% client-VA match success rate, offering a large talent pool in areas like marketing, a..
Read more about Realynk Assistants services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Customer Support
Core Service
Lead Generation
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Business Operations
Social Media Management
Content Marketing
Email Marketing
Video Editing & Motion Graphics
Industries
E-commerce
Real Estate
Finance & Accounting
Construction
Coaching
Legal
Home Services
Region
United States
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Virtual Assistant Mexico is a U.S.-based company operating from Mexico, specializing in connecting clients with top-tier, bilingual (English/Spanish), college-educated Virtual Assistants (VAs). They rigorously select only the best candidates to serve businesses, startups, an..
Read more about Virtual Assistant Mexico services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Web Development
Core Service
Graphic Design
Core Service
Social Media Management
Core Service
Lead Generation
Core Service
Marketing Strategy
Core Service
Back-Office Support
Data Entry
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting
Coaching
Region
United States
Mexico
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Go back to Search resultsFrequently Asked Questions
How is operational continuity ensured?
Directory firms provide "Documented SOPs" for every Back-Office Support task, so the knowledge stays with your company even if an assistant changes.
What is the ROI of Back-Office Support?
Businesses typically save 60% compared to a local Operations Manager while reclaiming 15+ hours of leadership time per week through Back-Office Support.
How is "Shadow IT" monitored?
Specialists use monitoring tools to ensure employees aren't using unapproved software, keeping your Back-Office Support secure and compliant.
Can they manage Employee Onboarding?
Yes; Back-Office Support assistants handle the "New Hire Checklist"—from setting up emails to ensuring all NDAs and tax forms are signed.
Do they provide "Audit-Ready" prep?
A key value of Back-Office Support is ensuring all digital "paper trails" are organized and labeled for instant retrieval during an audit.
Is "Regulatory Monitoring" part of the service?
Yes; Back-Office Support includes tracking changes in local tax or labor laws to ensure your internal policies remain compliant.
How do they handle AP and AR?
Your Back-Office Support assistant monitors incoming invoices and matches them with purchase orders to ensure healthy cash flow.
Can they manage vendor contract renewals?
Yes; Back-Office Support specialists maintain a vault and alert you 30–60 days before any software or vendor agreement expires.
How is it different from Admin Support?
While Admin is daily and "front-facing," Back-Office Support is about the records and systems that keep the business legal and operational behind the scenes.
What is modern Back-Office Support?
Back-Office Support focuses on the "internal engine"—payroll, HR documentation, supply chain tracking, and regulatory compliance monitoring.
Can a Back-Office Support Services provider scale as your business grows?
A scalable Back-Office Support Services provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
What security practices should a professional Back-Office Support Services agency follow?
A professional Back-Office Support Services agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
How do agencies ensure quality and accuracy in Back-Office Support Services?
Reliable Back-Office Support Services agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
What questions should you ask before hiring a Back-Office Support Services company?
Before hiring a Back-Office Support Services company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
How do you choose the best Back-Office Support Services provider for your business?
To choose the best Back-Office Support Services provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
What should you look for when hiring a Back-Office Support Services agency?
When hiring a Back-Office Support Services agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.
