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Back-Office Support for E-commerce & Order Processing

Streamline your "click-to-delivery" lifecycle by filtering for E-commerce and Order Processing specialists. This listing features agencies specialized in the post-purchase experience, including payment verification, refund management, and real-time inventory tracking. These partners are vetted for their proficiency in high-volume environments and their ability to integrate with major 2026 logistics stacks. Filter for experts who can reduce your order-to-ship time and manage supplier relations, ensuring your customers receive their products without delay while you focus on brand growth.

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293 Companies Found
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Medmax Technologies LLC is a Revenue Cycle Management (RCM) Services provider built to solve revenue leaks for medical practices across 50+ specialties. They focus on delivering clean claims, faster payments, and fewer denials, reporting that 95% of claims are paid on the fi.. Read more about Medmax Technologies services and insights

Services

Back-Office Support
Core Service
Business Operations
Core Service
Data Entry
Core Service

Industries

Healthcare

Region

United States
Pakistan

Languages

English
Overall Ratings
5.0
13 Reviews
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OkayRelax offers affordable and reliable Virtual Assistant and Personal Assistance services for businesses and busy individuals globally, with an emphasis on rigorous assistant vetting. They specialize in executing core activities to help clients scale and thrive. Services a.. Read more about Okay Relax services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Customer Support
Live Chat Support
Email Support
Order Processing
E-commerce Customer Support
Social Media Management
Content Marketing
Email Marketing
Lead Generation
Marketing Strategy
Presentation Design

Industries

E-commerce
Finance & Accounting

Region

United States
Philippines

Languages

English
Overall Ratings
4.1
55 Reviews
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Fast Resource is an outsourcing and Recruitment Process Outsourcing (RPO) company focused on saving clients time and money on hiring while boosting output. We serve as a one-stop-shop for recruitment needs across the UK, US, Canada, and Australia. Our services include specia.. Read more about Fast Resource services and insights

Services

Virtual Assistant
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Lead Generation
Core Service
Administrative Support

Industries

HR & Recruiting

Region

South Africa
United Kingdom
Pakistan

Languages

English
Overall Ratings
4.9
36 Reviews
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VIRTUEL is the expert Virtual Assistant company specifically designed for the Real Estate and Property Management sectors, offering highly skilled, prepared, and bilingual remote professionals at a fraction of the cost of on-site employees. They aim to simplify operations an.. Read more about VIRTUEL services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Customer Support
Core Service
Graphic Design
Web Design
Technical Support
Social Media Management
Content Marketing
Marketing Strategy

Industries

Real Estate
Finance & Accounting
Home Services

Region

United States

Languages

English
Overall Ratings
3.1
23 Reviews
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3Experts Helping Businesses (EHB) is a BPO provider that helps companies reduce costs, increase revenue, and optimize operations through strategic outsourcing. They blend technology with market insights to offer telemarketing, telesales, and customer interaction services thr.. Read more about Experts Helping Businesses services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Lead Generation
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Virtual Assistant
Email Support
Live Chat Support
Calendar Scheduling

Industries

Insurance
Healthcare
Hospitality

Region

Pakistan

Languages

English
Overall Ratings
4.3
11 Reviews
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Select VoiceCom is a leading Business Process Outsourcing (BPO) company specializing in call center excellence from the Philippines. They offer scalable, cost-effective, and highly compliant (HIPAA, PCI-DSS) inbound, outbound, and back-office services across numerous industr.. Read more about Select VoiceCom services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Lead Generation
Core Service
Email Support
Order Processing

Industries

Healthcare
E-commerce
Finance & Accounting
Hospitality
Real Estate

Region

Philippines

Languages

English
Overall Ratings
4.6
36 Reviews
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Clark Staff is a premier BPO company specializing in remote staffing solutions and outsourcing services. They help businesses worldwide build, manage, and grow remote teams by recruiting, screening, and employing staff, while also managing all HR, IT, and administrative requ.. Read more about Clark Staff services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Business Operations
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Software Development
Web Development
Data Entry
Email Inbox Management
Calendar Scheduling
Transcription
IT Help Desk

Industries

Finance & Accounting
Healthcare
Media
E-commerce

Region

Philippines
United States

Languages

English
Overall Ratings
5.0
7 Reviews
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UpLink delivers outsourced Call Center and BPO Services to growth-focused companies, helping them scale sales, customer support, and back-office operations efficiently. Leveraging a leadership team with experience from global enterprises, they provide customized, agile solut.. Read more about Uplink BPO services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Lead Generation
Core Service
Multichannel Support
Virtual Assistant
Administrative Support
Data Entry
Business Operations

Industries

Finance & Accounting

Region

Colombia
Nicaragua
United States

Languages

English
Overall Ratings
4.0
4 Reviews
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Burnett Specialists is a Houston-based, privately-held, employee-owned recruiting and temporary staffing company founded in 1974, recognized as the largest of its kind in Texas and a nationally certified Woman-Owned Business (WBE). They offer comprehensive recruitment soluti.. Read more about Burnett Specialists services and insights

Services

Administrative Support
Core Service
Back-Office Support
Core Service
Data Entry

Industries

HR & Recruiting
Finance & Accounting
Legal

Region

United States

Languages

English
Overall Ratings
4.5
314 Reviews
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Contalents is an outsourcing provider, based in Egypt, that helps businesses scale by offering BPO, AI, and remote staffing solutions. They focus on turning business operations into an autonomous powerhouse through optimization and automation. Key services include building R.. Read more about Contalents services and insights

Services

Back-Office Support
Core Service
Business Operations
Core Service
Data Entry
Core Service
Virtual Assistant

Industries

Real Estate
Education
Healthcare
Finance & Accounting
E-commerce

Region

Egypt

Languages

English
Overall Ratings
5.0
2 Reviews
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HiredSupport is a top customer service outsourcing and BPO company that provides flexible support through Onshore (USA), Nearshore (bilingual English + Spanish), and Offshore models for cost-efficiency and 24/7 coverage. Their services cover all channels, from Live Chat and.. Read more about Hired Support services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Virtual Assistant
Lead Generation
Social Media Management

Industries

E-commerce

Region

Pakistan
United States

Languages

English
Spanish
Overall Ratings
5.0
2 Reviews
Expand Details
Acquire Intelligence, formerly known as Acquire BPO, is a global business process outsourcing (BPO) and AI solutions provider that delivers high-performance and innovative services across 15 worldwide locations. The company focuses on transforming businesses intelligently th.. Read more about Acquire Intelligence services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Technical Support
Core Service
IT Help Desk
Core Service
Cloud Computing
Core Service
Cybersecurity
Core Service
IT Consulting
Core Service
Data Entry
Administrative Support
Business Operations
Email Support
Live Chat Support

Industries

Finance & Accounting

Region

Australia
United States
Philippines
Dominican Republic

Languages

English
Overall Ratings
3.2
6 Reviews
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Zedtreeo is a remote staffing solutions company that helps businesses hire pre-vetted remote professionals from India. They offer a wide range of remote staff for roles in IT, medical, legal, finance, accounting, and digital marketing. The company aims to help businesses sca.. Read more about Zedtreeo services and insights

Services

Virtual Assistant
Core Service
Software Development
Core Service
Customer Support
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
SEO Strategy
Core Service
PPC Advertising
Core Service
Social Media Management
Core Service
Administrative Support
Data Entry
Email Inbox Management
Calendar Scheduling
Web Development
Mobile App Development
Cybersecurity
Cloud Computing
Graphic Design
UX/UI Design

Industries

Finance & Accounting
Construction
Education
Legal

Region

United States
India

Languages

English
Overall Ratings
4.4
768 Reviews
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Help Squad
4.0
location pin icon Bethlehem, United States
HelpSquad is a 24/7 omnichannel BPO (Business Process Outsourcing) company specializing in customer support and back-office functions. They offer affordable, reliable services starting at $8/hour, focusing on seamless team integration and superior customer experience. The co.. Read more about Help Squad services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Email Support
Order Processing
Multichannel Support
Virtual Assistant

Industries

Healthcare
E-commerce
Real Estate
Finance & Accounting
Education
Hospitality

Region

United States

Languages

English
Overall Ratings
4.0
1 Reviews
Expand Details
Vserve EBusiness Solutions is an ISO 27001:2013 certified IT-enabled service provider specializing in full-service e-commerce and business process outsourcing (BPO). With two decades of experience, they offer sustainable, data-driven solutions to help enterprises transform a.. Read more about VServe Solution services and insights

Services

Data Entry
Core Service
Back-Office Support
Core Service
E-commerce Development
Core Service
Web Development
Core Service
Customer Support
Core Service
Email Support
Core Service
Software Development
Mobile App Development
UX/UI Design
Web Design
SEO Strategy
PPC Advertising
Social Media Management
Content Marketing
Lead Generation
Cloud Computing
IT Consulting

Industries

E-commerce

Region

United States
India

Languages

English
Overall Ratings
4.9
56 Reviews
Expand Details
Kinetic Innovative Staffing is an outsourced remote staffing solutions partner that helps businesses build teams with highly qualified, Philippines-based talent, offering cost savings of up to 76%. Since 2013, they have filled over 15,000 roles by managing the entire process.. Read more about Kinetic Innovative Staffing services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Business Operations
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling
Technical Support
IT Help Desk
Software Development

Industries

Construction
Education
Finance & Accounting
Healthcare
HR & Recruiting
Legal
Media
Real Estate
Hospitality

Region

United States
Central African Republic
Australia
Singapore

Languages

English
Overall Ratings
4.5
8 Reviews
Expand Details
callMF provides custom virtual support and back-end solutions (sales, support, admin) for businesses, from startups to global brands. Leveraging 75+ years of experience in banking, finance, and merchant services, they focus on proactive execution and risk protection, offerin.. Read more about CallMF services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Lead Generation
Core Service
Back-Office Support
Core Service
Virtual Assistant
Administrative Support
Business Operations

Industries

Finance & Accounting

Region

United States
Philippines

Languages

English
Overall Ratings
3.8
29 Reviews
Expand Details
Telework PH is a homegrown BPO based in Bulacan, Philippines, focused on providing cost-effective, high-quality offshore staffing with a humanized approach. They specialize in Customer Experience (CX) and Contact Center Services, building 100% dedicated, English-speaking sup.. Read more about Telework PH services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Virtual Assistant
Live Chat Support
Email Support
Multichannel Support

Region

United States
Philippines

Languages

English
Overall Ratings
4.8
43 Reviews
Expand Details
Boogie Team is a Los Angeles-based remote staffing company that connects US businesses with professional, fully managed Virtual Assistants from the Philippines and Latin America. They specialize in a fast 48-hour matching process and offer a trial period. Services range from.. Read more about Boogie Team services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Social Media Management
Core Service
Lead Generation
Core Service
Calendar Scheduling
Email Marketing
Data Entry
Marketing Strategy
Executive Assistant
Content Marketing
Business Operations
Email Inbox Management

Industries

Real Estate
Construction
E-commerce
Coaching
Education

Region

United States
Philippines

Languages

English
Overall Ratings
4.9
13 Reviews
Expand Details
TaskVenturers, based in India, provides affordable 24/7 virtual assistant services to entrepreneurs and small-to-medium-sized businesses globally. They aim to simplify virtual assistance by offering low hourly rates, various pricing plans, and a wide range of services. Each.. Read more about Task Venturers services and insights

Services

Administrative Support
Core Service
Virtual Assistant
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Business Process Automation
Graphic Design
UX/UI Design
Mobile App Development
Cloud Computing
Workflow Automation

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality

Region

India

Languages

English
Overall Ratings
4.7
11 Reviews
Expand Details
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Frequently Asked Questions

Plus
How is operational continuity ensured?
Directory firms provide "Documented SOPs" for every Back-Office Support task, so the knowledge stays with your company even if an assistant changes.
Plus
What is the ROI of Back-Office Support?
Businesses typically save 60% compared to a local Operations Manager while reclaiming 15+ hours of leadership time per week through Back-Office Support.
Plus
How is "Shadow IT" monitored?
Specialists use monitoring tools to ensure employees aren't using unapproved software, keeping your Back-Office Support secure and compliant.
Plus
Can they manage Employee Onboarding?
Yes; Back-Office Support assistants handle the "New Hire Checklist"—from setting up emails to ensuring all NDAs and tax forms are signed.
Plus
Do they provide "Audit-Ready" prep?
A key value of Back-Office Support is ensuring all digital "paper trails" are organized and labeled for instant retrieval during an audit.
Plus
Is "Regulatory Monitoring" part of the service?
Yes; Back-Office Support includes tracking changes in local tax or labor laws to ensure your internal policies remain compliant.
Plus
How do they handle AP and AR?
Your Back-Office Support assistant monitors incoming invoices and matches them with purchase orders to ensure healthy cash flow.
Plus
Can they manage vendor contract renewals?
Yes; Back-Office Support specialists maintain a vault and alert you 30–60 days before any software or vendor agreement expires.
Plus
How is it different from Admin Support?
While Admin is daily and "front-facing," Back-Office Support is about the records and systems that keep the business legal and operational behind the scenes.
Plus
What is modern Back-Office Support?
Back-Office Support focuses on the "internal engine"—payroll, HR documentation, supply chain tracking, and regulatory compliance monitoring.
Plus
Can a Back-Office Support Services provider scale as your business grows?
A scalable Back-Office Support Services provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
Plus
What security practices should a professional Back-Office Support Services agency follow?
A professional Back-Office Support Services agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
Plus
How do agencies ensure quality and accuracy in Back-Office Support Services?
Reliable Back-Office Support Services agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
Plus
What questions should you ask before hiring a Back-Office Support Services company?
Before hiring a Back-Office Support Services company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
Plus
How do you choose the best Back-Office Support Services provider for your business?
To choose the best Back-Office Support Services provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
Plus
What should you look for when hiring a Back-Office Support Services agency?
When hiring a Back-Office Support Services agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.