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Back-Office Support for E-commerce & Order Processing

Streamline your "click-to-delivery" lifecycle by filtering for E-commerce and Order Processing specialists. This listing features agencies specialized in the post-purchase experience, including payment verification, refund management, and real-time inventory tracking. These partners are vetted for their proficiency in high-volume environments and their ability to integrate with major 2026 logistics stacks. Filter for experts who can reduce your order-to-ship time and manage supplier relations, ensuring your customers receive their products without delay while you focus on brand growth.

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293 Companies Found
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Kinetic Business Solutions is an American-managed BPO firm operating out of the Philippines, offering innovative and efficient business solutions across all sectors. They provide a comprehensive suite of BPO, IT, and data services, including customer support, data labeling,.. Read more about Kinetic Business Solutions services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Order Processing
Core Service
Lead Generation
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Virtual Assistant
Administrative Support
Transcription

Industries

Construction

Region

United Arab Emirates
Philippines

Languages

English
Overall Ratings
4.8
258 Reviews
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Businessfocus360 is a Sri Lanka-based Business Process Outsourcing (BPO) company founded in 2014, striving for excellence in customer-centric service delivery. They offer high-quality, cost-effective back-office services to support clients' competitive offerings across secto.. Read more about Businessfocus 360 services and insights

Services

Back-Office Support
Core Service
Data Entry
Core Service
Business Operations
Core Service
Inbound & Outbound Call Center
Core Service
Order Processing
Email Marketing
Marketing Strategy

Industries

Finance & Accounting
E-commerce
HR & Recruiting

Region

Sri Lanka
Australia

Languages

English
Overall Ratings
4.8
21 Reviews
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BPO Services (bposervices.co.za) is a specialist Business Process Outsourcing firm operating as a highly capable extension of its clients' teams, focusing on customer care and complex, high-risk campaigns. Based in South Africa, their mission is to be brand ambassadors by pr.. Read more about BPO Client Services services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Social Media Management
Technical Support

Industries

Media
Home Services
Hospitality
E-commerce

Region

South Africa

Languages

English
Overall Ratings
4.3
3 Reviews
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SunTec India is a data-centric IT outsourcing company with over 25 years of experience, specializing in multi-process services. They are ISO 9001:2015/27001:2022 and HIPAA/GDPR compliant. Their core strength lies in reliable end-to-end data support, including collection, man.. Read more about SunTec India services and insights

Services

Data Entry
Core Service
Back-Office Support
Core Service
Web Development
Core Service
E-commerce Development
Core Service
Customer Support
Core Service
Email Support
Core Service
SEO Strategy
PPC Advertising
Social Media Management
Lead Generation
Content Marketing
Cloud Computing
IT Consulting
Software Development
Mobile App Development
UX/UI Design
Web Design

Industries

Healthcare
Real Estate
E-commerce
Finance & Accounting

Region

India
United States

Languages

English
Overall Ratings
3.6
716 Reviews
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Task Force BPO provides tech-enabled, expert consulting, and business support services with a focus on delivering quality and value in specialized sectors. Their core BPO services are tailored for highly regulated industries, including Insurance, Healthcare (billing), Logist.. Read more about Taskforce BPO services and insights

Services

Back-Office Support
Core Service
Business Operations
Core Service
Data Entry
Core Service
Customer Support
Core Service
Technical Support
Core Service
Order Processing
Core Service
Help Desk Support
Multichannel Support
Administrative Support
Email Support

Industries

Healthcare
Insurance
Finance & Accounting

Region

United States
North Macedonia

Languages

English
Overall Ratings
5.0
4 Reviews
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Boutique Outsource Solutions (BOS) is a family-owned Business Process Outsourcing (BPO) company specializing in building dedicated offshore teams, primarily in the Philippines. They provide comprehensive "worry-free" support including HR services (onboarding, contract manage.. Read more about Boutique Outsource Solutions services and insights

Services

Back-Office Support
Core Service
Business Operations
Core Service
Administrative Support
Core Service
Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
Customer Support
Technical Support
IT Help Desk
IT Consulting
Data Entry
Marketing Strategy
Content Marketing

Industries

Finance & Accounting

Region

Philippines

Languages

English
Overall Ratings
4.9
7 Reviews
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iSupport Worldwide is a US-owned BPO company, founded in 2006, that specializes in providing dedicated, world-class staffing, facilities, and managed operations, enabling fast-growing companies and SMEs to scale up quickly. They focus on crafting personalized offshoring solu.. Read more about iSupport Worldwide services and insights

Services

Customer Support
Core Service
Technical Support
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Administrative Support
Help Desk Support
Email Support
Live Chat Support
Software Development
IT Help Desk
Cloud Computing
System Administration

Industries

Healthcare
Construction
Finance & Accounting

Region

Philippines

Languages

Multilingual
English
Overall Ratings
5.0
7 Reviews
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Satellite Office is a premium Australian offshore services provider specializing in building and managing dedicated, highly skilled, and culturally matched teams in the Philippines for Australian and US clients. They utilize a highly consultative, end-to-end staff leasing so.. Read more about Satellite Office services and insights

Services

Business Operations
Core Service
Customer Support
Core Service
Back-Office Support
Core Service
Software Development
Core Service
Administrative Support
Executive Assistant
Data Entry
Email Support
Live Chat Support
Technical Support
Help Desk Support
SEO Strategy
Social Media Management
Cloud Computing
IT Consulting

Industries

Healthcare
Finance & Accounting
E-commerce

Region

Philippines

Languages

English
Overall Ratings
4.5
1 Reviews
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Allied Fusion Services Inc. is a Business Process Outsourcing (BPO) provider founded in 2009, operating out of the Philippines and Japan as a subsidiary of Prosper Company of Japan. The company specializes in delivering a fusion of Japanese work culture and Filipino expertis.. Read more about Allied Fusion Services services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Technical Support
Data Entry
Web Development
Graphic Design
SEO Strategy
Marketing Strategy
Lead Generation

Industries

Real Estate
Media
Home Services
Hospitality
E-commerce

Region

Philippines
Japan

Languages

English
Overall Ratings
4.9
20 Reviews
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Flatworld Solutions (FWS) is a global BPO, BPA, and AI solutions company with over 19 years of experience, committed to operational transformation. They are an ISO certified, multilingual service provider known for deploying native-speaking agents to ensure cultural fluency.. Read more about Flatworld Solutions services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Software Development
Core Service
Technical Support
Help Desk Support
Email Support
Live Chat Support
Web Development
Cloud Computing
IT Consulting

Industries

Healthcare
Finance & Accounting
Insurance
Real Estate
E-commerce

Region

India

Languages

Multilingual
English
Overall Ratings
4.5
30 Reviews
Expand Details
Big Outsource is a Philippine-based, startup-friendly Business Process Outsourcing (BPO) company. They offer full-spectrum, bespoke outsourced support services to clients primarily in North America, the UK, and Australia, delivering cost savings up to 60%. Their services inc.. Read more about Big Outsource services and insights

Services

Customer Support
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Software Development
Core Service
Business Operations
Core Service
Live Chat Support
Technical Support
Help Desk Support
Administrative Support

Region

Philippines

Languages

English
Overall Ratings
4.8
81 Reviews
Expand Details
DBOS is an Australian offshore staffing provider that offers world-class outsourcing services from the Philippines, catering specifically to Australian small and medium businesses (SMEs) struggling with high domestic labor costs. They connect clients with a dedicated, highly.. Read more about DBOS services and insights

Services

Back-Office Support
Core Service
Customer Support
Core Service
Data Entry
Core Service
Web Development
Core Service
Software Development
Core Service
Virtual Assistant
Administrative Support
SEO Strategy
Social Media Management
Content Marketing
Email Marketing
IT Help Desk
Cloud Computing
System Administration

Industries

Finance & Accounting
Insurance

Region

Philippines

Languages

English
Overall Ratings
4.4
14 Reviews
Expand Details
SupportYourApp is a B2B service providing secure, 24/7 outsourced customer and technical support solutions, primarily for tech companies and startups. Operating on an omnichannel basis (chat, email, phone), they ensure scalability and high CSAT scores by leveraging AI techno.. Read more about Support Your App services and insights

Services

Customer Support
Core Service
Technical Support
Core Service
Live Chat Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Email Support
Multichannel Support

Industries

E-commerce
Finance & Accounting
Healthcare
Hospitality

Region

United States

Languages

Multilingual
English
Overall Ratings
4.8
81 Reviews
Expand Details
Fusion CX is a global BPM (Business Process Management) company and Certified Minority Business Enterprise, offering complex, integrated, and multilingual Customer Experience (CX) solutions across 15 countries. They support 28 languages, combining advanced AI-powered technol.. Read more about Fusion CX services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Order Processing
Core Service
Back-Office Support
Core Service
Multichannel Support
Help Desk Support
Email Support
Live Chat Support

Industries

Healthcare
Finance & Accounting
Insurance
E-commerce
Hospitality

Region

United States

Languages

Multilingual
Overall Ratings
4.6
16 Reviews
Expand Details
My Mountain Mover is a premier Healthcare Virtual Assistant service that helps medical, dental, and veterinary practices optimize operations and save up to 70% on employment costs. They provide HIPAA-compliant, pre-trained VAs who are vetted from the top 2% of applicants, al.. Read more about My Mountain Mover services and insights

Services

Dedicated Virtual Assistants
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Back-Office Support
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Live Chat Support
Social Media Management
Content Marketing

Industries

Healthcare
Real Estate
E-commerce

Region

United States

Languages

English
Overall Ratings
5.0
632 Reviews
Expand Details
MED VA
5.0
location pin icon Las Vegas, United States
MEDVA provides secure, scalable staffing of Medical Virtual Assistants (MVAs) for doctors and healthcare practices, including Dental and Orthodontic specialties. Created by doctors for doctors, they ensure HIPAA-compliance with a secure digital environment, SOC 2 training, a.. Read more about MED VA services and insights

Services

Dedicated Virtual Assistants
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Customer Support
Core Service
Calendar Scheduling
Email Inbox Management
Data Entry
Transcription
Email Support
Inbound & Outbound Call Center

Industries

Healthcare

Region

United States
Philippines

Languages

English
Overall Ratings
5.0
1 Reviews
Expand Details
Vivaro Nearshore provides high-quality outsourcing services by recruiting and placing remote employees from El Salvador into US professional firms. They specialize in Law Firms, Accounting, and Home Services, capitalizing on El Salvador's neutral English accent and advantage.. Read more about Vivaro Nearshore services and insights

Services

Executive Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Business Operations
Core Service
Lead Generation
Core Service
Back-Office Support
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling

Industries

Legal
Healthcare
Home Services
E-commerce
Finance & Accounting
Media

Region

United States
El Salvador

Languages

English
Overall Ratings
5.0
29 Reviews
Expand Details
Simetrix Solutions is a global BPO and Consulting Company established in 2010, specializing in innovative and customized outsourcing solutions for customer care and business processes. They provide 24/7, multilingual call center and back-office support, including BPO service.. Read more about Simetrix Solutions services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Lead Generation
Core Service
Virtual Assistant
Multichannel Support

Region

Albania

Languages

Multilingual
Overall Ratings
5.0
5 Reviews
Expand Details
Insuserve 1
5.0
location pin icon McKinney, United States
Insuserve is an insurance back-office process outsourcing (BPO) company providing specialized services to agencies, brokers, carriers, and MGA's through Insurance Virtual Assistants (VAs). Their services are designed to achieve cost savings and increase efficiency by handlin.. Read more about Insuserve 1 services and insights

Services

Back-Office Support
Core Service
Business Operations
Core Service
Dedicated Virtual Assistants
Core Service
Data Entry
Customer Support
Email Support

Industries

Insurance

Region

United States

Languages

English
Overall Ratings
5.0
4 Reviews
Expand Details
TaskVenturers, based in India, provides affordable 24/7 virtual assistant services to entrepreneurs and small-to-medium-sized businesses globally. They aim to simplify virtual assistance by offering low hourly rates, various pricing plans, and a wide range of services. Each.. Read more about Task Venturers services and insights

Services

Administrative Support
Core Service
Virtual Assistant
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Mobile App Development
Cloud Computing
Workflow Automation
Business Process Automation
Graphic Design
UX/UI Design

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality

Region

India

Languages

English
Overall Ratings
4.7
11 Reviews
Expand Details
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Frequently Asked Questions

Plus
How is operational continuity ensured?
Directory firms provide "Documented SOPs" for every Back-Office Support task, so the knowledge stays with your company even if an assistant changes.
Plus
What is the ROI of Back-Office Support?
Businesses typically save 60% compared to a local Operations Manager while reclaiming 15+ hours of leadership time per week through Back-Office Support.
Plus
How is "Shadow IT" monitored?
Specialists use monitoring tools to ensure employees aren't using unapproved software, keeping your Back-Office Support secure and compliant.
Plus
Can they manage Employee Onboarding?
Yes; Back-Office Support assistants handle the "New Hire Checklist"—from setting up emails to ensuring all NDAs and tax forms are signed.
Plus
Do they provide "Audit-Ready" prep?
A key value of Back-Office Support is ensuring all digital "paper trails" are organized and labeled for instant retrieval during an audit.
Plus
Is "Regulatory Monitoring" part of the service?
Yes; Back-Office Support includes tracking changes in local tax or labor laws to ensure your internal policies remain compliant.
Plus
How do they handle AP and AR?
Your Back-Office Support assistant monitors incoming invoices and matches them with purchase orders to ensure healthy cash flow.
Plus
Can they manage vendor contract renewals?
Yes; Back-Office Support specialists maintain a vault and alert you 30–60 days before any software or vendor agreement expires.
Plus
How is it different from Admin Support?
While Admin is daily and "front-facing," Back-Office Support is about the records and systems that keep the business legal and operational behind the scenes.
Plus
What is modern Back-Office Support?
Back-Office Support focuses on the "internal engine"—payroll, HR documentation, supply chain tracking, and regulatory compliance monitoring.
Plus
Can a Back-Office Support Services provider scale as your business grows?
A scalable Back-Office Support Services provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
Plus
What security practices should a professional Back-Office Support Services agency follow?
A professional Back-Office Support Services agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
Plus
How do agencies ensure quality and accuracy in Back-Office Support Services?
Reliable Back-Office Support Services agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
Plus
What questions should you ask before hiring a Back-Office Support Services company?
Before hiring a Back-Office Support Services company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
Plus
How do you choose the best Back-Office Support Services provider for your business?
To choose the best Back-Office Support Services provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
Plus
What should you look for when hiring a Back-Office Support Services agency?
When hiring a Back-Office Support Services agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.