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Top-Rated Secure Data & Document Management BPO Agencies

Handle your sensitive documentation with our directory of secure data and document management BPO agencies. Specializing in high-volume processing, claims handling, and insurance verification, these HIPAA and GDPR-compliant partners ensure your data remains protected at every step.

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294 Companies Found
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Apollo Answering Service is a Houston-based, family-owned and operated 24/7 live virtual receptionist service with roots dating back to 1966. The company is dedicated to blending traditional personalized service with modern technology, utilizing a team of Texas-based remote.. Read more about Apollo Answering Service, LLC services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Order Processing
Back-Office Support

Region

United States
Mexico

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Call2Customers is a comprehensive provider of Business Process Outsourcing (BPO) and Call Center Outsourcing services based in India, specializing in intelligent customer engagement and accelerated business growth. They offer 24/7 multilingual support across various industry.. Read more about Call 2 Customers services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Email Support
Core Service
Live Chat Support
Core Service
Order Processing
Core Service
Back-Office Support
Data Entry
Lead Generation
Online Reputation

Industries

E-commerce

Region

India
United States

Languages

English
Multilingual
Overall Ratings
4.1
57 Reviews
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Allied Global is a global leader in Business Process Outsourcing (BPO) and Technology Services, founded in 2006. Originating in Guatemala and expanding significantly, including acquiring US-based Marketlink, they now operate across four countries with over 6,500 dedicated al.. Read more about Allied Global services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Back-Office Support

Industries

Real Estate
Media
Home Services
Hospitality
E-commerce

Region

Guatemala
United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Evateck provides outsourced customer support services tailored for tech firms and online businesses. They deliver omnichannel support (voice, chat, email, social media) via shared or dedicated teams, integrating with clients’ tech stacks and maintaining SLAs. Their model emp.. Read more about Evateck services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Virtual Assistant
Data Entry
Back-Office Support
Order Processing

Industries

E-commerce
Media
Hospitality

Region

Ukraine
Italy
United States

Languages

Multilingual
Overall Ratings
5
4 Reviews
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Quickly Hire provides fractional talent—strategic leaders and skilled specialists—on flexible, flat monthly terms (quarter-time, half-time, etc.) to help growing businesses, startups, and agencies scale smarter. They offer a curated network of pre-vetted global expertise acr.. Read more about Quickly Hire services and insights

Services

Virtual Assistant
Core Service
Executive Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Data Entry
Back-Office Support
Social Media Management
Content Marketing
Lead Generation
Web Development
Software Development
Email Inbox Management
Calendar Scheduling

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality

Region

United States
Philippines
Serbia
Argentina
Canada
South Africa
Slovenia
Spain
Algeria

Languages

English
Overall Ratings
5
11 Reviews
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Project Apollo offers strategic outsourcing and technology solutions designed for lean execution and fast scaling. They build virtual teams and leverage technology, including AI, cloud software, and custom applications, to drive business results. With a global presence (USA.. Read more about Project Apollo services and insights

Services

Web Development
Core Service
Software Development
Core Service
Mobile App Development
Core Service
API Development & Integration
Core Service
Cybersecurity
Core Service
Cloud Computing
Core Service
IT Consulting
Core Service
Data Entry
Customer Support
Email Support
Live Chat Support
Back-Office Support
Content Marketing
Social Media Management
Virtual Assistant
Administrative Support
Email Inbox Management
Calendar Scheduling

Industries

Healthcare
E-commerce
Finance & Accounting
Hospitality

Region

United States
Philippines

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Atlas Assistants provides Executive Assistants (EAs) individually trained on proven systems to help high-performing entrepreneurs and leaders eliminate overwhelm and guarantee at least 10 hours back every week. They create personalized Executive Atlas guides and implement th.. Read more about Atlas Assistants services and insights

Services

Executive Assistant
Core Service
Virtual Assistant
Core Service
Business Operations
Core Service
Administrative Support
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Customer Support

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting
HR & Recruiting

Region

United States
Philippines
Argentina
Canada
South Africa
Brazil
Serbia

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Pac Biz is an outsourcing partner specializing in customer support and virtual assistants for fast-growing businesses in e-commerce, transportation, and SaaS. With over a decade of experience, they provide dependable, AI + HI (Human Intelligence) powered solutions to streaml.. Read more about Pac Biz Outsourcing services and insights

Services

Customer Support
Core Service
Virtual Assistant
Core Service
Inbound & Outbound Call Center
Live Chat Support
Email Support
Administrative Support
Data Entry
Back-Office Support

Industries

Home Services
Media
Real Estate
Hospitality
E-commerce

Region

Philippines
United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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24/7 Secretary is a premier provider of Offshore Workforce Solutions and Business Process Outsourcing (BPO), headquartered in Florida with highly trained agent operations based in Cavite, Philippines. The company delivers comprehensive remote support for contact centers and.. Read more about 24/7 SECRETARY services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Live Chat Support
Email Support
Technical Support
Back-Office Support
Data Entry

Industries

Healthcare
Media
Real Estate
Home Services
Hospitality
E-commerce

Region

Philippines
United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Callforce Solutions provides expert, scalable, and customizable contact center and BPO services designed to enhance customer experience and drive business growth. They aim to help businesses save up to 80% on operational costs. Their comprehensive service portfolio includes.. Read more about Call Force Solutions services and insights

Services

Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Help Desk Support
Order Processing
Back-Office Support
Calendar Scheduling
Lead Generation
Technical Support

Industries

E-commerce
Healthcare
Finance & Accounting
Insurance
Hospitality
Real Estate
Media

Region

United States
Pakistan
United Arab Emirates

Languages

English
Multilingual
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Staffing Solutions Pro provides virtual assistant services specializing in three key areas: QuickBooks support for managing business finances, social media management for enhancing a brand's online presence, and web development for creating custom, responsive websites. The c.. Read more about Staffing Solutions Pro services and insights

Services

Virtual Assistant
Core Service
Customer Support
Core Service
Technical Support
Core Service
Social Media Management
Core Service
Lead Generation
Core Service
Back-Office Support
Business Operations
Email Marketing
Content Marketing
Graphic Design
Administrative Support
Data Entry

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality

Region

United States
Philippines

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Mango Bibo provides expert Filipino talent, specializing in JD-qualified Remote Paralegals and General Virtual Assistants. Their core focus is the legal industry, offering licensed attorneys to U.S. law firms for services like advanced legal research and drafting at signific.. Read more about Mango Bibo Virtual Assistants services and insights

Services

Dedicated Virtual Assistants
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Business Operations
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Social Media Management
Lead Generation
Email Marketing
Content Marketing
Back-Office Support

Industries

Legal
Finance & Accounting
Real Estate

Region

Philippines
United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Despite its name, accu-call.com appears to be a retail and e-commerce platform offering a wide range of products across various categories, suggested by its site structure and content. The website features navigation for New Arrivals, Mens, Womens, and Brands, with products.. Read more about Accu-Call services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Order Processing
Core Service
Email Support
Multichannel Support
Back-Office Support

Industries

Education
Real Estate
E-commerce

Region

United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Intelligent Office provides flexible, full-service workspace and virtual assistant solutions for modern businesses, entrepreneurs, and remote teams across numerous locations. The company offers a spectrum of services, including dedicated private offices, meeting rooms, and c.. Read more about Intelligent Office services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Calendar Scheduling
Back-Office Support
Customer Support
Inbound & Outbound Call Center

Industries

HR & Recruiting
Finance & Accounting
Real Estate
Home Services
Legal
Media

Region

United States

Languages

English
Overall Ratings
4.7
227 Reviews
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AOL Outsourcing specializes in providing top-tier Medical and Dental Virtual Assistants (MVAs/DVAs) and Scribes to healthcare providers and medical practices. Their highly skilled, HIPAA-compliant remote staff, primarily based in the Philippines, are trained in various EMRs.. Read more about AOL Outsourcing services and insights

Services

Dedicated Virtual Assistants
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Calendar Scheduling
Transcription
Data Entry
Back-Office Support
Email Support

Industries

Healthcare
Real Estate
Insurance
Construction
E-commerce

Region

United States
Philippines

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
Expand Details
View Profile
Staffolio provides smart, scalable Virtual Staffing solutions with experienced virtual assistants (VAs) starting at $12/hour, designed to help businesses reclaim time and maximize productivity. They offer reliable, transparent, and cost-effective outsourcing for specialized.. Read more about STAFFOLIO services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Business Operations
Core Service
Data Entry
Core Service
Content Marketing
Email Inbox Management
Calendar Scheduling
Back-Office Support
Social Media Management
Marketing Strategy

Industries

Real Estate
Construction
Finance & Accounting

Region

Philippines

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
Expand Details
View Profile
DELV Global is a remote staffing agency that simplifies the process of hiring, onboarding, and paying top-tier remote talent and Virtual Assistants from Latin America (LATAM), specializing in the top 3% of candidates. They act as a dedicated Remote HR for independent contrac.. Read more about DELV Global services and insights

Services

Virtual Assistant
Core Service
Executive Assistant
Core Service
Customer Support
Core Service
Technical Support
Core Service
Business Operations
Core Service
Data Entry
Email Support
Live Chat Support
IT Help Desk
Software Development
Administrative Support
Back-Office Support

Region

United States
Mexico
Colombia
Argentina
Brazil

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Virtrify uses its proprietary Hybrid Hiring Model®—a system that combines the Predictive Index behavioral assessment tool with AI matching—to recruit, vet, and place world-class, bilingual Latin American talent with U.S. companies. They offer fully managed staffing for roles.. Read more about Virtrify services and insights

Services

Executive Assistant
Core Service
Customer Support
Core Service
Social Media Management
Core Service
Software Development
Core Service
Business Operations
Core Service
Content Marketing
Virtual Assistant
Administrative Support
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support

Industries

Healthcare
Finance & Accounting
HR & Recruiting
Legal
Construction

Region

Venezuela
United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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XACT
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XACT provides modern contact center solutions to empower the customer experience, acting as an organic extension of a client's support operations across phone, chat, email, and web. With 30 years of experience, XACT offers a range of services including customer help desk sup.. Read more about XACT services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Back-Office Support
Order Processing

Region

United States
Philippines

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
Expand Details
View Profile
The Andiamo! Group is a San Francisco-based recruitment firm specializing in connecting top talent with client companies, particularly in the U.S. technology sector. For employers, they solve the challenge of critical position staffing by managing the entire hiring process—f.. Read more about Andiamo-group services and insights

Services

Customer Support
Core Service
Back-Office Support

Industries

HR & Recruiting
Finance & Accounting
Media
Home Services
Hospitality
E-commerce

Region

United States
Belize

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Frequently Asked Questions

Plus
How is operational continuity ensured?
Directory firms provide "Documented SOPs" for every Back-Office Support task, so the knowledge stays with your company even if an assistant changes.
Plus
What is the ROI of Back-Office Support?
Businesses typically save 60% compared to a local Operations Manager while reclaiming 15+ hours of leadership time per week through Back-Office Support.
Plus
How is "Shadow IT" monitored?
Specialists use monitoring tools to ensure employees aren't using unapproved software, keeping your Back-Office Support secure and compliant.
Plus
Can they manage Employee Onboarding?
Yes; Back-Office Support assistants handle the "New Hire Checklist"—from setting up emails to ensuring all NDAs and tax forms are signed.
Plus
Do they provide "Audit-Ready" prep?
A key value of Back-Office Support is ensuring all digital "paper trails" are organized and labeled for instant retrieval during an audit.
Plus
Is "Regulatory Monitoring" part of the service?
Yes; Back-Office Support includes tracking changes in local tax or labor laws to ensure your internal policies remain compliant.
Plus
How do they handle AP and AR?
Your Back-Office Support assistant monitors incoming invoices and matches them with purchase orders to ensure healthy cash flow.
Plus
Can they manage vendor contract renewals?
Yes; Back-Office Support specialists maintain a vault and alert you 30–60 days before any software or vendor agreement expires.
Plus
How is it different from Admin Support?
While Admin is daily and "front-facing," Back-Office Support is about the records and systems that keep the business legal and operational behind the scenes.
Plus
What is modern Back-Office Support?
Back-Office Support focuses on the "internal engine"—payroll, HR documentation, supply chain tracking, and regulatory compliance monitoring.
Plus
Can a Back-Office Support Services provider scale as your business grows?
A scalable Back-Office Support Services provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
Plus
What security practices should a professional Back-Office Support Services agency follow?
A professional Back-Office Support Services agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
Plus
How do agencies ensure quality and accuracy in Back-Office Support Services?
Reliable Back-Office Support Services agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
Plus
What questions should you ask before hiring a Back-Office Support Services company?
Before hiring a Back-Office Support Services company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
Plus
How do you choose the best Back-Office Support Services provider for your business?
To choose the best Back-Office Support Services provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
Plus
What should you look for when hiring a Back-Office Support Services agency?
When hiring a Back-Office Support Services agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.