Berkshire Receptionists

11 Reviews

4.4

About Berkshire Receptionists

Berkshire Receptionists offers 24/7 virtual receptionist services, leveraging skilled live agents and cutting-edge technology to act as a seamless extension of their clients' businesses. They provide comprehensive omnichannel support across phone, chat, email, and SMS. Core services include Live Call Transfer, detailed Message Taking, expert Lead Intake and Qualification, and real-time Appointment Scheduling. They support a diverse clientele across various industries, utilizing bilingual (English/Spanish) agents and seamless integration with 5000+ business applications (like Salesforce and Clio) to eliminate manual data entry and maximize staff productivity.

Industries

Real Estate

Region

United States

Languages

English

Addresses

United States

441 S State Road 7, Suite 4, Margate, FL 33068, USA

Primary Address

Core Services

Live Chat Support

Email Support

Inbound & Outbound Call Center

Multichannel Support

Other Services

Digital Marketing 1

Lead Generation

Service Details

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Company Reviews

Total Reviews

11

Last Rated 1/22/2026

Overall Ratings

4.36

Last Rated 1/22/2026

(9)

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(1)

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Tracey Sambataro

5 months ago

5.0

Brenna Castagnier

7 months ago

5.0

Laureano is absolutely wonderful and offers some of the best customer service I have ever received. Always super friendly and very helpful!

Donald Burt

1 year ago

5.0

The receptionists are well educated, friendly and really care about the service they provide. They always seem to have concise and helpful information about each call which really helps me make informed medical decisions and saves a ton of … More

Paula Sherman

1 year ago

5.0

Decades of wonderful service

Brian Sisco

3 years ago

5.0

We hired Berkshire Receptionist’s as a way to streamline our HVAC business out of Sheffield, MA. We, at SiscoTech HVAC, not only needed help answering all calls but we needed a reliable source to get our valued clients any emergency help … More

Belle's Eco Friendly Cleaning Services

3 years ago

5.0

Great Staff very friendly I can definitely say I enjoy cleaning for this company

A Lok

3 years ago

5.0

Northampton Area Pediatrics recently switched to Berkshire Receptionists for our answering service. The transition was easy and they understood what we needed. Linda, Terri and Jessica communicate with us often which helps with any possible problems. We are very happy they are on our team now!

Johanna Shaw

3 years ago

5.0

This company has been answering our after hour phones for the past 7 or so years & they are always pleasant to deal with. The Artic Blast that just hit Berkshire County caused many homes and business to experience burst pipes needing … More