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Answering Specialists

42 Reviews
4.0

About Answering Specialists

Answering Specialists is a family-owned provider of 24/7 live telephone answering, dispatch, and virtual receptionist services, serving clients nationwide since 1957. The company utilizes highly professional, US-based agents to deliver customized, affordable communication solutions. They specialize in high-stakes industries, particularly Medical and Healthcare (where they are fully HIPAA compliant with a secure messaging system), and the Trade Industry (contractors, plumbers). Core services include after-hours call management, appointment scheduling, and urgent emergency dispatch. Answering Specialists acts as a reliable extension of the client's team, ensuring professional greetings, accurate call logging, and seamless message relay, allowing clients to focus on core operations while ensuring their customers receive excellent round-the-clock service.

Industries

Legal
Healthcare
Finance & Accounting
Education
+2 more

Region

United States

Languages

English

Addresses

Core Services

Inbound & Outbound Call Center
Core Service

Other Services

Virtual Assistants 1
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Calendar Scheduling

Service Details

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Company Reviews

Total Reviews
42

Last Rated 6/8/2026

Overall Ratings
3.98

Last Rated 6/8/2026

(29)
(3)
(0)
(0)
(10)
Sort By
BS

Bobby Stark

4 weeks ago

Google
5.0

great service - recently sold my biz but there were great for 13 years

CW

Casey Wagner

4 months ago

Google
5.0

Thanks for the positive review!

DB

Dyron Bush

5 months ago

Google
5.0

Thanks for the review! We hope to continue meeting your needs in the future.

AF

Andrew Frost

7 months ago

Google
5.0

We tried several other answering services, that did not live up to our needs. All our clients have responded with a positive attitude with their experience. Calls are immediately answered. Which is impressive by itself. English is spoken … More

EM

Erika Meise

10 months ago

Google
5.0

We have been using Answering Specialists for years and have always been happy with their service.

EN

Ezra Noon-Song

10 months ago

Google
5.0

They do excellent work and the cost is more than fair. They filter spam calls. The script I give them is not always perfect, but they are ready to fix it whenever we need. I appreciate their work and efforts and recommend them especially for small businesses that get alot of spam calls.

EF

Enrique Fernandez

1 year ago

Google
5.0

Great service

AA

Affordable Appliance

1 year ago

Google
5.0

Great service at an affordable rate. As a one man show in the trades, it’s hard to answer the phone and work at the same time. And when you can’t answer the phone you lose jobs. They provided exactly what was needed, at an affordable rate, to keep my schedule full. Much appreciated.

SC

Sound City Realty

1 year ago

Google
5.0

Very affordable and reliable. Professional and would recommend them to other businesses.

JD

Jennifer D

1 year ago

Google
5.0

Awesome company, we've had great success in our Agency using Answering Specialists! I highly recommend them, they are very professional and courteous.

DS

Diane Seifert

1 year ago

Google
5.0

The answering service package provided by Answering Specialist was 100% reliable and never failed the needs of our tenants for making maintenance and emergency calls. If you are shopping for a reputable phone service company with great customer service, there is no need to look any further. I highly recommend!

WN

William Nesmith

1 year ago

Google
4.0

Excellent service....prompt and accurate relay of client messages. Highly recommended.

TT

Tre Tucker

2 years ago

Google
4.0

ML

Momentum Life Counseling

2 years ago

Google
5.0

This is a great service for anyone running a small business or solo-practice that has limited staffing hours or needs a backup receptionist to handle calls during your closed hours. I have used ASI for years and it has helped my mind rest … More

EW

Ebony Washington

2 years ago

Google
5.0

The team goes over and beyond to assist our clients. I highly recommend

AK

Al Knoll

2 years ago

Google
5.0

The Blue Spruce Inn & Suites in upstate NY has been continually pleased with the quality and professionalism of service that Answering Specialists has provided us over the years. Their warm and friendly manners give our guests the feeling … More

TW

Tim Welbaum

2 years ago

Google
5.0

As the owner of a mid-sized home care agency, I was hesitant to relinquish the direct communication with my clients and caregivers to a third party after hours. After seeing the stress melt away from my office staff due to the sheer number … More

AZ

Ahmad Zayed

2 years ago

Google
5.0

We've worked with Answering Specialists for 4-5 years at least. Being in Hospice, I am glad and pleased with the type of service that is being provided when a patient or family member calls. Very compassionate and professional phone handlers, every time. Couple of hiccups over the years but always quickly resolved. Great service!

JA

Johnny Adams

2 years ago

Google
5.0

I have used this answering service for a long time. They provide a great service.

SM

Steven Morris

2 years ago

Google
5.0

I have worked with Answering Specialists for years, I have always had great customer service and friendly operators. Great company to work with!

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