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Answering Legal
128 Reviews
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About Answering Legal
Answering Legal is a highly specialized virtual receptionist service exclusively dedicated to law firms and legal professionals. Their mission is to ensure lawyers never miss a new client call by providing 24/7/365 answering and legal intake services. Their receptionists are rigorously trained for months solely on legal terminology and protocol. They facilitate comprehensive legal intake, appointment scheduling, message taking, and direct call transfers. The service is 100% U.S.-based, offers bilingual support, and integrates with legal CRMs and a dedicated mobile app for efficient case management.
Industries
Legal
Region
United States
Languages
English
Core Services
Lead Generation
Core Service
Calendar Scheduling
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Other Services
Digital Marketing
1
Lead Generation
Virtual Assistants
2
Calendar Scheduling
Virtual Assistant
Customer Support
4
Inbound & Outbound Call Center
Live Chat Support
Email Support
Help Desk Support
Other Services
1
Customer Support
Service Details
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There are no specific service details or pricing listed for this company. Contact the company directly to get details about their service packages and their prices
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Contact Answering Legal
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Company Reviews
Total Reviews
128
Last Rated 3/25/2026
Overall Ratings
Last Rated 3/25/2026
Sort By
CD
Criminal Defense Law Firm
1 week ago
Staff is very professional, Seemless Integration
Staff is very professional and the whole process in working with your firm is seemless
Original Review
O
OKR
2 weeks ago
So far so good!
So far, they are doing exactly what they claim to do, and they do it well. Responsive and consistent.
DG
Deon Goldschmidt attorneys
1 month ago
Well done!
Just started using them for last 2 weeks , they seem efficient and well organized!
SF
Solo Firm Attorney
1 month ago
Great value and indispensable service
The free trial was excellent for determining if this was right for me, they are responsive and professional, for a solo firm like myself this is a no-brainer. Zero complaints. Integrates seamlessly with Clio. I am totally happy.
CE
Carlton Elliott
1 month ago
RR
R. Rubin
1 month ago
So happy to have Answering Legal onboard
So happy to have Answering Legal as part of our "TEAM".
NC
New Customer
1 month ago
Happy New Customer
I am really happy to be working with Answering Legal. Just finished the two-week trial and signed with them today. Other answering services do not compare. The staff understands the practice of law and doesn't waste time or money, and there are no time-killing calls by clueless operators.
C
customer
1 month ago
It has been such a huge weight lifted…
It has been such a huge weight lifted off of my shoulders to not have to answer work calls, schedule appointments, etc.
JN
John N.
1 month ago
I enjoy the service as an emerging solo…
I enjoy the service as an emerging solo practitioner. I can sleep at night knowing if a client were to call, there’s the infrastructure in place to service that client before I can then respond.
C
customer
1 month ago
C
customer
1 month ago
Trial Period Evaluation
During my trial period the call routing I requested was followed along with the script. New potential clients were scheduled consultations and their information was correctly entered into our CRM. I received no complaints from my clients regarding their interactions with Answering Legal.
JE
Janet Escobar
2 months ago
Great services and great people to work…
Great services and great people to work with
J
John
3 months ago
The service is decent
The service is decent. However, there is little to no control in screening calls. Call volume estimates are rarely accurate and you wind up paying hundreds of dollars past your plan coverage in overage fees. I’ve since switched to a much easier interface that is coupled with an app that allows more user control.
M
MLG
3 months ago
The convenience and thoroughness of the…
The convenience and thoroughness of the service is wonderful for both callers and the firm.
DH
Daniel Hunt
3 months ago
Awesome Service
Answering Legal has been a great service for my one-man law firm. They are professional and get the info to me quickly.
CC
Chris C
4 months ago
Excellent and easy
The quality of the service is excellent, also the sales people were honest, patient, and heard what I needed. They offered the product I needed and made the signup process very simple.
C
customer
4 months ago
Great answering service for our…
Great answering service for our boutique law firm! Customer service is top notch!
MJ
Michael J. Borrelli
4 months ago
The service is always professional and…
The service is always professional and always dependable. I never worry!
C
customer
5 months ago
We've just started with the service
We've just started with the service, but so far, I am really impressed. The new client set up was easy and the communication excellent.
J
JMO
5 months ago
Professional and Friendly Staff
I received prompt responses to my email and my questions. Dealing with a friendly staff was a positive change compared to my last answering service. How the service works was explained thoroughly in clear, concise terms.
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