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Back-Office Support for E-commerce & Order Processing

Streamline your "click-to-delivery" lifecycle by filtering for E-commerce and Order Processing specialists. This listing features agencies specialized in the post-purchase experience, including payment verification, refund management, and real-time inventory tracking. These partners are vetted for their proficiency in high-volume environments and their ability to integrate with major 2026 logistics stacks. Filter for experts who can reduce your order-to-ship time and manage supplier relations, ensuring your customers receive their products without delay while you focus on brand growth.

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294 Companies Found
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HAF Staff is an international BPO (Business Process Outsourcing) provider specializing in placing dedicated, offshore staff with small to mid-sized businesses, with a focus on customer support and administrative roles. With management in New York and Manila, they offer strea.. Read more about HAFSTAFF services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Business Operations
Core Service
Back-Office Support
Data Entry
Virtual Assistant

Industries

E-commerce
Finance & Accounting
Hospitality

Region

United States
Philippines

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Despite its name, accu-call.com appears to be a retail and e-commerce platform offering a wide range of products across various categories, suggested by its site structure and content. The website features navigation for New Arrivals, Mens, Womens, and Brands, with products.. Read more about Accu-Call services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Order Processing
Core Service
Email Support
Multichannel Support
Back-Office Support

Industries

Education
Real Estate
E-commerce

Region

United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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TaskPronto is a trusted Virtual Assistant partner offering cost-effective, tailored, and globally scalable business support to small/mid-businesses, non-profits, and other industries. They provide an all-in-one solution to simplify workloads and amplify growth. Featured serv.. Read more about Task Pronto services and insights

Services

Executive Assistant
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Social Media Management
Web Design
Graphic Design
Back-Office Support
Content Marketing

Industries

Real Estate
E-commerce
Media
Coaching
Healthcare

Region

United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Magenta Business Outsourcing provides complete outsourcing solutions, including lead generation, appointment setting, telemarketing, and customer service. They aim to help businesses scale operations and generate leads effectively by providing a full-fledged call center and.. Read more about Magenta Business Outsourcing services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Lead Generation
Core Service
Technical Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Virtual Assistant
Administrative Support
Data Entry
Back-Office Support
Business Operations
Order Processing

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality

Region

United States
Philippines

Languages

English
Overall Ratings
4.9
61 Reviews
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Callforce Solutions provides expert, scalable, and customizable contact center and BPO services designed to enhance customer experience and drive business growth. They aim to help businesses save up to 80% on operational costs. Their comprehensive service portfolio includes.. Read more about Call Force Solutions services and insights

Services

Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Lead Generation
Technical Support
Help Desk Support
Order Processing
Back-Office Support
Calendar Scheduling

Industries

E-commerce
Healthcare
Finance & Accounting
Insurance
Hospitality
Real Estate
Media

Region

United States
Pakistan
United Arab Emirates

Languages

English
Multilingual
Overall Ratings
0
0 Reviews
No platform reviews available yet
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E-Flexervices is a seasoned Business Process Outsourcing (BPO) company with over 23 years of experience, specializing in building tailored, high-performance offshore teams primarily from the Philippines. They operate on a partnership approach to match expert talent in areas.. Read more about E-Flexervices services and insights

Services

Customer Support
Core Service
Technical Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Inbound & Outbound Call Center
Core Service
Virtual Assistant
Administrative Support
Back-Office Support
Data Entry
Lead Generation
Web Development
IT Help Desk
Software Development

Region

Philippines
United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Snapscale is a Business Process Outsourcing (BPO) company offering HIPAA-compliant, "Employee First" outsourcing solutions to help businesses scale by utilizing a talented global community. They provide a full suite of front-to-back office services, specializing in Healthcar.. Read more about Snapscale services and insights

Services

Virtual Assistant
Core Service
Customer Support
Core Service
Lead Generation
Core Service
Web Development
Core Service
Administrative Support
Calendar Scheduling
Data Entry
Live Chat Support
Email Support
Inbound & Outbound Call Center
Back-Office Support
IT Help Desk
Remote Technical Support

Industries

Healthcare
Finance & Accounting
Insurance

Region

United States
Philippines

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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BPO Data Entry Help provides trusted and innovative BPO services, primarily focused on various forms of Data Management, operating in both India and the USA. Their services are comprehensive, including Data Entry (Online, Offline, Medical, Insurance), Data Conversion (Book,.. Read more about BPO Data Entry Help services and insights

Services

Data Entry
Core Service
Marketing Strategy
Back-Office Support
Virtual Assistant

Industries

Finance & Accounting
Legal
Healthcare
Real Estate
E-commerce
Media
Construction
Hospitality

Region

United States
India

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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VA from Europe is a virtual assistant agency providing business process outsourcing (BPO) solutions using a team of professionals from Europe. They focus on delivering back-office, administrative, and digital tasks to help businesses free up time and cut staffing expenditure.. Read more about VA From Europe services and insights

Services

Web Development
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Data Entry
Core Service
Customer Support
Core Service
Social Media Management
Back-Office Support

Industries

Real Estate
Finance & Accounting
E-commerce
HR & Recruiting

Region

United States
Ukraine

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Back Office Betties specializes exclusively in providing Virtual Legal Receptionist and Virtual Legal Assistant services for small to mid-sized law firms. Their US-based, legally trained staff handles everything from client intake and case notes to scheduling and administrat.. Read more about Back Office Betties services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Virtual Assistant
Core Service
Calendar Scheduling
Core Service
Administrative Support
Email Support
Lead Generation
Back-Office Support

Industries

Legal

Region

United States

Languages

English
Overall Ratings
4.6
51 Reviews
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Assistring is a reliable partner for Customer Service and Digital Support Solutions, offering a range of Call Center, Telemarketing, and IT Services designed to enhance customer connections and sales strategies. Their comprehensive offerings include both Inbound and Outbound.. Read more about Assistring services and insights

Services

Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Back-Office Support
Lead Generation
Order Processing

Industries

E-commerce
Healthcare
Finance & Accounting
Education
Real Estate
Media

Region

United States
Germany
Pakistan

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Zen Resources is a virtual service provider specializing in Business Process Outsourcing (BPO) for entrepreneurs and small-to-medium-sized businesses (SMBs) looking to scale and expand. They offer a range of solutions including Virtual Assistants, HR outsourcing (recruitment.. Read more about Zen Resources services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Customer Support
Core Service
Business Operations
Core Service
Data Entry
Back-Office Support

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality

Region

United States
Philippines

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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The VA Force LLC is a virtual staffing provider dedicated to offering top-tier, highly vetted VAs to help businesses reduce costs, increase productivity, and access wider talent. They offer comprehensive workforce solutions by segmenting services into Admin, Accounting, Grap.. Read more about The VA Force services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Customer Support
Core Service
Lead Generation
Core Service
Social Media Management
Graphic Design
Video Editing & Motion Graphics
Back-Office Support

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting

Region

United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Remote Flow Agency is a company that provides virtual assistant services to businesses and individuals. They focus on connecting clients with remote professionals from developing countries, offering a cost-effective solution for tasks like scheduling, email management, and c.. Read more about Remote Flow Agency services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Business Operations
Core Service
Social Media Management
Core Service
Content Marketing
Core Service
Email Marketing
Core Service
Lead Generation
Core Service
Back-Office Support
Email Inbox Management
Calendar Scheduling
Data Entry

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality

Region

United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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DELV Global is a remote staffing agency that simplifies the process of hiring, onboarding, and paying top-tier remote talent and Virtual Assistants from Latin America (LATAM), specializing in the top 3% of candidates. They act as a dedicated Remote HR for independent contrac.. Read more about DELV Global services and insights

Services

Virtual Assistant
Core Service
Executive Assistant
Core Service
Customer Support
Core Service
Technical Support
Core Service
Business Operations
Core Service
Administrative Support
Back-Office Support
Data Entry
Email Support
Live Chat Support
IT Help Desk
Software Development

Region

United States
Mexico
Colombia
Argentina
Brazil

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Staffolio provides smart, scalable Virtual Staffing solutions with experienced virtual assistants (VAs) starting at $12/hour, designed to help businesses reclaim time and maximize productivity. They offer reliable, transparent, and cost-effective outsourcing for specialized.. Read more about STAFFOLIO services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Business Operations
Core Service
Data Entry
Core Service
Email Inbox Management
Calendar Scheduling
Back-Office Support
Social Media Management
Marketing Strategy
Content Marketing

Industries

Real Estate
Construction
Finance & Accounting

Region

Philippines

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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XACT
0
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XACT provides modern contact center solutions to empower the customer experience, acting as an organic extension of a client's support operations across phone, chat, email, and web. With 30 years of experience, XACT offers a range of services including customer help desk sup.. Read more about XACT services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Order Processing
Back-Office Support

Region

United States
Philippines

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
Expand Details
View Profile
Globaltize provides a complete solution for recruiting, hiring, and paying international employees, giving clients access to the top 1% of global talent for up to 80% less than local costs. They offer a done-for-you 10-step recruitment process, which includes sourcing, vetti.. Read more about Globaltize services and insights

Services

Dedicated Virtual Assistants
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Customer Support
Core Service
Business Operations
Core Service
Data Entry
Back-Office Support
Lead Generation

Industries

Real Estate
E-commerce
Finance & Accounting
Hospitality

Region

United States
Philippines
Argentina
Colombia

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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PATLive provides 24/7/365 live virtual receptionist and call answering services, boasting over three decades of experience and a 100% U.S.-based team. They focus on offering seamless, professional communication for businesses of all sizes, ensuring fast answer times (averagi.. Read more about PAT Live services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Order Processing
Core Service
Virtual Assistant
Lead Generation
Calendar Scheduling
Back-Office Support

Industries

Legal
Real Estate

Region

United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
Expand Details
VisionSync Solutions is a premier global Business Process Outsourcing (BPO) partner that empowers enterprises through a 24/7/365 operational model. Their extensive service portfolio features omnichannel call center support, appointment setting, and lead generation, alongside.. Read more about Vision Sync Solutions services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Data Entry
Back-Office Support

Industries

Healthcare
Finance & Accounting

Region

United States
India

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Frequently Asked Questions

Plus
How is operational continuity ensured?
Directory firms provide "Documented SOPs" for every Back-Office Support task, so the knowledge stays with your company even if an assistant changes.
Plus
What is the ROI of Back-Office Support?
Businesses typically save 60% compared to a local Operations Manager while reclaiming 15+ hours of leadership time per week through Back-Office Support.
Plus
How is "Shadow IT" monitored?
Specialists use monitoring tools to ensure employees aren't using unapproved software, keeping your Back-Office Support secure and compliant.
Plus
Can they manage Employee Onboarding?
Yes; Back-Office Support assistants handle the "New Hire Checklist"—from setting up emails to ensuring all NDAs and tax forms are signed.
Plus
Do they provide "Audit-Ready" prep?
A key value of Back-Office Support is ensuring all digital "paper trails" are organized and labeled for instant retrieval during an audit.
Plus
Is "Regulatory Monitoring" part of the service?
Yes; Back-Office Support includes tracking changes in local tax or labor laws to ensure your internal policies remain compliant.
Plus
How do they handle AP and AR?
Your Back-Office Support assistant monitors incoming invoices and matches them with purchase orders to ensure healthy cash flow.
Plus
Can they manage vendor contract renewals?
Yes; Back-Office Support specialists maintain a vault and alert you 30–60 days before any software or vendor agreement expires.
Plus
How is it different from Admin Support?
While Admin is daily and "front-facing," Back-Office Support is about the records and systems that keep the business legal and operational behind the scenes.
Plus
What is modern Back-Office Support?
Back-Office Support focuses on the "internal engine"—payroll, HR documentation, supply chain tracking, and regulatory compliance monitoring.
Plus
Can a Back-Office Support Services provider scale as your business grows?
A scalable Back-Office Support Services provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
Plus
What security practices should a professional Back-Office Support Services agency follow?
A professional Back-Office Support Services agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
Plus
How do agencies ensure quality and accuracy in Back-Office Support Services?
Reliable Back-Office Support Services agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
Plus
What questions should you ask before hiring a Back-Office Support Services company?
Before hiring a Back-Office Support Services company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
Plus
How do you choose the best Back-Office Support Services provider for your business?
To choose the best Back-Office Support Services provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
Plus
What should you look for when hiring a Back-Office Support Services agency?
When hiring a Back-Office Support Services agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.