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Top Customer Support Outsourcing for E-commerce
Compare leading customer support outsourcing providers for e-commerce businesses. Find teams specializing in live chat, email, and order support with fast response times and multichannel capabilities. Evaluate pricing, service levels, and reviews.
331 Companies Found
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Aristo Sourcing is a leading outsourcing provider specializing in virtual staffing solutions, primarily sourcing high-quality, cost-effective talent from the Philippines and South Africa. Founded in 2014, they connect businesses with dedicated staff for a wide range of roles..
Read more about Aristo Sourcing services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Customer Support
Core Service
Lead Generation
Core Service
Social Media Management
Content Marketing
Email Marketing
SEO Strategy
Graphic Design
Web Development
Video Editing & Motion Graphics
Transcription
Industries
Real Estate
Insurance
E-commerce
Legal
Healthcare
Finance & Accounting
HR & Recruiting
Region
Philippines
South Africa
United Kingdom
Languages
English
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A provider of premium, "white-glove" virtual executive assistant support, focusing on proactive, executive-level execution. They offer a strategic advantage to leaders by providing top-tier, proven professionals. Their core services include: providing a dedicated assistant,..
Read more about Efficient Assistants services and insights
Services
Executive Assistant
Core Service
Virtual Assistant
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Business Operations
Core Service
Administrative Support
Data Entry
Social Media Management
Email Marketing
Content Marketing
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
United States
Philippines
Languages
English
Organise Me supports busy business owners by combining done-for-you admin support with a focus on accountability and structure. They go beyond just ticking off tasks; they act as a behind-the-scenes partner to maintain focus and organization. Core services include Inbox Mana..
Read more about Organise Me services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Business Operations
Core Service
Data Entry
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
United Kingdom
Languages
English
Elly (Ask Elly) is a premier virtual assistant platform that connects businesses with AI-empowered remote professionals. The company provides highly vetted, college-educated assistants to manage administrative tasks, customer support, social media, and lead generation. By in..
Read more about Ask Elly services and insights
Services
Virtual Assistant
Core Service
Executive Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Customer Support
Core Service
Lead Generation
Core Service
Social Media Management
Content Marketing
Data Entry
Business Operations
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
United States
Philippines
Languages
English
Glen Allen, United States
Red Pen Virtual Assistants provides U.S.-based virtual assistants with backgrounds in education to help businesses make their mark. They believe former teachers possess superior communication, organizational, and strategic thinking skills, ensuring every task receives an "A+..
Read more about Red Pen Virtual Assistants services and insights
Services
Administrative Support
Core Service
Executive Assistant
Core Service
Business Operations
Core Service
Virtual Assistant
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Social Media Management
Content Marketing
Transcription
Back-Office Support
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
HR & Recruiting
Finance & Accounting
Education
Coaching
Publishing
Region
United States
Languages
English
Miami, United States
Wishup offers pre-vetted and pre-trained Virtual Assistants (VAs), Executive Assistants (EAs), Personal Assistants (PAs), and Bookkeepers. They boast a stringent vetting process (top 0.1% of applicants) and claim to onboard a VA in 60 minutes. They provide fully managed serv..
Read more about Wish up services and insights
Services
Customer Support
Core Service
Dedicated Virtual Assistants
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Social Media Management
Core Service
Lead Generation
Core Service
Email Marketing
Email Inbox Management
Calendar Scheduling
Content Marketing
Data Entry
Business Operations
Industries
Real Estate
E-commerce
Healthcare
Region
United States
India
Languages
English
Atlanta, United States
Ovdym connects businesses with pre-vetted virtual assistants, emphasizing a focus on finding VAs who are a great cultural and skill fit. They offer a straightforward process: a discovery call, candidate review, interview facilitation, and onboarding assistance, ensuring clie..
Read more about OVDYM - Virtual Assistants services and insights
Services
Dedicated Virtual Assistants
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Customer Support
Core Service
Social Media Management
Core Service
Email Marketing
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Business Operations
Content Marketing
Web Design
Industries
Real Estate
Construction
E-commerce
Home Services
Region
United States
Languages
English
Outsource Aid is a virtual business assistance company that provides specialized remote workers, primarily from the Philippines, to US businesses at a significant cost reduction (up to 78%). They act as a full-service outsourcing partner, handling candidate sourcing, screeni..
Read more about Outsource Aid services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Business Operations
Core Service
Email Inbox Management
Calendar Scheduling
Lead Generation
Social Media Management
Email Marketing
Content Marketing
Data Entry
Back-Office Support
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Insurance
Region
United States
Philippines
Languages
English
Miami, United States
myVA360 is a Virtual Assistant agency providing dedicated, highly skilled VAs to entrepreneurs, executives, and small businesses, saving them hours weekly by handling repetitive tasks. They offer a 4-hour free trial and a 14-day money-back guarantee, ensuring a risk-free fit..
Read more about my VA360 services and insights
Services
Dedicated Virtual Assistants
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Customer Support
Core Service
Lead Generation
Core Service
Social Media Management
Core Service
Content Marketing
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Business Operations
Email Marketing
Graphic Design
Web Design
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Coaching
Region
United States
Philippines
Languages
English
Phoenix, United States
Coconut VA provides vetted executive assistants and marketing associates with US business experience to startups, freeing up over 40 hours per week for founders to focus on high-leverage work. They offer two models: Managed Services (they handle everything) and Direct Hire (..
Read more about Coconut services and insights
Services
Dedicated Virtual Assistants
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Customer Support
Core Service
Lead Generation
Core Service
Social Media Management
Core Service
Content Marketing
Core Service
Marketing Strategy
Core Service
Business Operations
Email Marketing
PPC Advertising
Email Inbox Management
Calendar Scheduling
Data Entry
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
United States
Languages
English
New York City, United States
Boldly provides premium, US-based W2 Executive Assistants and specialized staff for leaders in crucial roles, including enterprises, small businesses, and non-profits. They focus on fractional, remote assistants with 10+ years of experience to ensure long-term, compliant par..
Read more about Boldly services and insights
Services
Dedicated Virtual Assistants
Core Service
Executive Assistant
Core Service
Administrative Support
Core Service
Business Operations
Core Service
Customer Support
Social Media Management
Content Marketing
Email Inbox Management
Calendar Scheduling
Web Development
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
United States
Central African Republic
Languages
English
LinkupBPO helps businesses optimize costs and elevate operations by providing top-tier global virtual assistants and specialized staff. They offer expert hiring solutions to accelerate recruitment and connect clients with a diverse pool of highly skilled professionals, reduc..
Read more about Link Up BPO services and insights
Services
Dedicated Virtual Assistants
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Customer Support
Core Service
Lead Generation
Core Service
Data Entry
Business Operations
Social Media Management
Content Marketing
Email Marketing
Graphic Design
Video Editing & Motion Graphics
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
Philippines
United States
Nicaragua
Languages
English
Bilingual VA Connect is a service that strategically connects businesses with high-quality, bilingual Virtual Assistants (VAs) to overcome language barriers and facilitate global market expansion. These VAs are remote professionals typically fluent in languages like English..
Read more about Bilingual VA Connect services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Data Entry
Core Service
Email Inbox Management
Core Service
Lead Generation
Core Service
Calendar Scheduling
Back-Office Support
Business Operations
Executive Assistant
Social Media Management
Graphic Design
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
HR & Recruiting
Finance & Accounting
Region
United States
Languages
English
Philippines
R.M. Worthy is a managed virtual assistant and staffing agency that specializes in hiring and managing VAs for CEOs, Founders, Entrepreneurs, Online Coaches, and B2B Sales Teams. Operating from the Philippines, they help clients delegate tasks to accelerate business growth a..
Read more about RM worthy services and insights
Services
Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
Administrative Support
Core Service
Data Entry
Core Service
Lead Generation
Core Service
Customer Support
Core Service
Email Inbox Management
Calendar Scheduling
Social Media Management
Web Development
WordPress & CMS Development
Graphic Design
Video Editing & Motion Graphics
SEO Strategy
Content Marketing
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Coaching
Region
Philippines
Languages
English
San Juan, United States
Athena provides a dedicated, top-tier Executive Assistant (EA) service, connecting busy professionals and executives with highly skilled, long-term partners based in the Philippines. Going beyond typical virtual assistance, Athena focuses on strategic partnership and delegat..
Read more about Athena services and insights
Services
Executive Assistant
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Business Operations
Core Service
Administrative Support
Virtual Assistant
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
United States
Philippines
Languages
English
Durango, United States
HireLATAM connects U.S. companies with pre-vetted, highly qualified remote talent in Latin America (LATAM) across various fields, including technology, marketing, and finance. By tapping into this highly educated and time zone-aligned pool, they help businesses save up to 70..
Read more about Hire LATAM services and insights
Services
Dedicated Virtual Assistants
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Business Operations
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Social Media Management
Lead Generation
Email Marketing
Content Marketing
Software Development
IT Consulting
Industries
Real Estate
Home Services
E-commerce
Finance & Accounting
Region
United States
Languages
English
United States
Vivaro Nearshore provides high-quality outsourcing services by recruiting and placing remote employees from El Salvador into US professional firms. They specialize in Law Firms, Accounting, and Home Services, capitalizing on El Salvador's neutral English accent and advantage..
Read more about Vivaro Nearshore services and insights
Services
Executive Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Business Operations
Core Service
Lead Generation
Core Service
Back-Office Support
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling
Industries
Legal
Healthcare
Home Services
E-commerce
Finance & Accounting
Media
Region
United States
El Salvador
Languages
English
Austin, United States
Trusty Oak connects business owners, solopreneurs, and executives with experienced, U.S.-based freelance virtual assistants. They emphasize clear communication, confident delegation, and helping clients reclaim time for strategic growth by handling day-to-day operational tas..
Read more about Trusty Oak services and insights
Services
Executive Assistant
Core Service
Administrative Support
Core Service
Virtual Assistant
Core Service
Business Operations
Core Service
Social Media Management
Content Marketing
Marketing Strategy
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Coaching
Region
United States
Languages
English
Boise, United States
Ataraxis connects businesses with MBA-level, highly specialized offshore talent (Virtual Assistants, Developers, Marketers) from regions like the Philippines and Latin America, starting at $11/hr. They offer a fully managed service that includes recruiting, performance monit..
Read more about Ataraxis services and insights
Services
Dedicated Virtual Assistants
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Customer Support
Core Service
Data Entry
Email Support
Business Operations
Lead Generation
Industries
Healthcare
Finance & Accounting
Real Estate
E-commerce
Region
United States
Languages
English
Mesa, United States
StartVirtual is a headhunting agency that provides elite offshore virtual assistant talent at a significantly lower cost than US equivalents. They specialize in placing the "Top 1%" of global remote talent, focusing on matching roles specific to a client's needs. The company..
Read more about Start Virtual services and insights
Services
Dedicated Virtual Assistants
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Customer Support
Core Service
Lead Generation
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Business Operations
Industries
Real Estate
Insurance
Home Services
E-commerce
Finance & Accounting
Region
United States
Languages
English
Go back to Search resultsFrequently Asked Questions
Do they manage graphic design?
Most agencies provide VAs who create product photos, social media ads, and email headers in Canva.
Do they perform price tracking?
VAs monitor your top 5 competitors daily and alert you to price changes or new product launches.
Do they assist with Cart Abandonment?
VAs set up and monitor SMS/email sequences to bring back shoppers who didn't finish their purchase.
Can they handle order fulfillment?
VAs manage your 3PL portal, ensuring orders are shipped and tracking numbers are sent to customers.
Do they manage Facebook/TikTok Ads?
Specialized VAs monitor ad performance, update creative, and manage your daily budgets.
Can they write product descriptions?
Yes; they create SEO-optimized, persuasive copy that helps your products rank on Google and Amazon.
Do they handle supplier comms?
VAs communicate with factories and distributors to track production and shipping timelines.
Can they assist with Influencers?
VAs find micro-influencers, manage affiliate links, and coordinate product seeding campaigns.
Do they handle support tickets?
VAs manage tools like Zendesk or Gorgias to handle tracking requests, returns, and complaints.
Can they manage Shopify/Amazon?
Yes; they handle product uploads, description SEO, and inventory syncing across platforms.
How are Virtual Assistants skills verified in this directory?
Every provider in this directory undergoes a 2026 "Skill Attestation" check, verifying they are certified in the latest agentic orchestration tools, prompt engineering, and cross-platform automation workflows.
Can Virtual Assistants assist with 2026 Digital Asset management?
Yes; specialized Virtual Assistants help manage and secure digital legacies, including tokenized assets, encrypted vaults, and automated estate instructions, ensuring your digital footprint is organized and secure.
What is "Human-in-the-Loop" Research for Virtual Assistants?
It is a hybrid workflow where AI agents gather thousands of data points and the Virtual Assistant performs the final layer of human verification and synthesis, delivering a "Simulation-Ready" executive summary for decision-makers.
Do Virtual Assistants handle multi-timezone coordination?
Modern Virtual Assistants firms listed here utilize "Follow-the-Sun" shift models and AI-driven scheduling logic to ensure 24/7 global coverage and zero-latency communication across international teams.
What is the value of the Fractional EA model in this directory?
The Fractional EA model allows businesses to hire high-level, strategic Virtual Assistants for 10–20 hours per week, providing C-suite quality administrative support at a mid-market price point suitable for scaling firms.
How do directory providers handle Virtual Assistants data privacy?
Vetted Virtual Assistants companies utilize hardware-encrypted vaults and private, non-public LLM instances to ensure your sensitive corporate IP and passwords are never leaked into public AI training sets.
What is Predictive Inbox Management for Virtual Assistants?
This is a premium service where Virtual Assistants use intent-based AI to triage your email, drafting responses for routine inquiries and only escalating messages that require human critical thinking and emotional intelligence.
Can Virtual Assistants manage autonomous AI agents?
Yes; in 2026, Virtual Assistants act as "Agent Managers," responsible for auditing your company's autonomous inbox bots and research agents to ensure they remain accurate, ethical, and free of brand hallucinations.
How does Meeting Intelligence integrate with Virtual Assistants?
Top-tier Virtual Assistants in this directory deploy AI agents to record, transcribe, and—most importantly—extract multi-platform action items from meetings, instantly syncing them with tools like ClickUp, Asana, or Monday.com.
What defines an AI-Augmented Virtual Assistant in 2026?
An AI-Augmented Virtual Assistant is a professional who utilizes agentic AI stacks to automate 70% of manual workflows (scheduling, data synthesis, and CRM entry), allowing them to focus on high-level executive strategy for your business.
Can the agency support scaling order volumes during sales events?
Ask whether they can allocate additional staff during promotions holiday sales or peak demand periods.
How should customer data be protected in e-commerce operations?
Confirm secure CRM systems and compliance with payment and data security standards.
What reporting should an e-commerce VA agency provide?
Request regular reports on sales performance inventory levels and listing optimization metrics.
How do agencies maintain product listing accuracy?
Ask about quality control procedures for product descriptions pricing updates and inventory synchronization.
What platforms should e-commerce VAs support?
Verify expertise in platforms such as Shopify Amazon Seller Central WooCommerce or BigCommerce.
How can you evaluate an e-commerce VA agency’s operational experience?
Ask for examples of product listing management marketplace optimization or order processing work.
