Best Healthcare Back-Office Support VA Agencies (2026)
Access a curated list of agencies that provide specialized healthcare virtual assistants for clinics and medical practices. These firms prioritize HIPAA compliance, offering VAs who are expertly trained in medical billing, appointment triaging, and patient follow-up. By part..
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106 Companies providing Healthcare
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The Hour is a leading USA-based Business Outsourcing Partner that delivers Virtual Assistant and AI-powered remote team solutions to a diverse client base, including startups, SMEs, and large enterprises. They specialize in building experienced, industry-specific remote staf..
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Services
Core Service
Core Service
Core Service
Core Service
Administrative Support
Data Entry
Email Support
Live Chat Support
Lead Generation
Social Media Management
Industries
Insurance
Real Estate
E-commerce
Healthcare
Finance & Accounting
HR & Recruiting
Region
United States
Languages
English
Overall Ratings
27 Reviews
WeSage BPM (Business Process Management) is an ISO/IEC 27001:2022 Certified BPO firm specializing in providing effective, cost-effective outsourcing solutions with a focus on an offshore team model. They help businesses, particularly in sectors like Accounting, Insurance, He..
Read more about WeSage BPM services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
SEO Strategy
PPC Advertising
Web Development
Lead Generation
Content Marketing
Marketing Strategy
Industries
Insurance
Healthcare
E-commerce
Education
Hospitality
Finance & Accounting
Region
India
Languages
English
Overall Ratings
33 Reviews
Select VoiceCom is a leading Business Process Outsourcing (BPO) company specializing in call center excellence from the Philippines. They offer scalable, cost-effective, and highly compliant (HIPAA, PCI-DSS) inbound, outbound, and back-office services across numerous industr..
Read more about Select VoiceCom services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Email Support
Order Processing
Industries
Healthcare
E-commerce
Finance & Accounting
Hospitality
Real Estate
Region
Philippines
Languages
English
Overall Ratings
36 Reviews
Call Center Solutions Africa acts as an independent advisory and consulting partner, specializing in connecting businesses with high-quality BPO and Contact Center service providers across the African continent. They simplify the often-complex vendor selection process by vet..
Read more about Call Center Solutions Africa services and insights
Services
Core Service
Core Service
Core Service
Core Service
Business Operations
Lead Generation
Data Entry
Industries
Healthcare
Insurance
Hospitality
E-commerce
Region
Kenya
Languages
English
Multilingual
Overall Ratings
45 Reviews
Kantipur Management Pvt Ltd (KMPL) is an ISO-certified Business Process Outsourcing (BPO) and Human Resources (HR) outsourcing company based in Nepal, dedicated to helping businesses streamline operations, reduce costs, and drive growth with 24/7 support. KMPL offers an exte..
Read more about Kantipur Management services and insights
Services
Core Service
Core Service
Core Service
Core Service
IT Help Desk
IT Consulting
Email Support
Live Chat Support
Order Processing
Data Entry
Social Media Management
SEO Strategy
Content Marketing
Industries
Healthcare
Finance & Accounting
Education
Region
Nepal
Languages
English
Overall Ratings
38 Reviews
SunTec India is a data-centric IT outsourcing company with over 25 years of experience, specializing in multi-process services. They are ISO 9001:2015/27001:2022 and HIPAA/GDPR compliant. Their core strength lies in reliable end-to-end data support, including collection, man..
Read more about SunTec India services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Web Design
Software Development
Mobile App Development
UX/UI Design
SEO Strategy
PPC Advertising
Social Media Management
Lead Generation
Content Marketing
Cloud Computing
IT Consulting
Industries
Healthcare
Real Estate
E-commerce
Finance & Accounting
Region
India
United States
Languages
English
Overall Ratings
716 Reviews
GMVA is the #1 choice for remote medical staffing, providing HIPAA-Certified Medical Virtual Assistants exclusively to healthcare practices. Their college-educated MVAs handle administrative and back-office tasks like scheduling, billing, and prior authorizations, helping pr..
Read more about Global Medical Virtual Assistants services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Calendar Scheduling
Data Entry
Customer Support
Inbound & Outbound Call Center
Email Support
Industries
Healthcare
Region
United States
Languages
English
Overall Ratings
76 Reviews
Flatworld Solutions (FWS) is a global BPO, BPA, and AI solutions company with over 19 years of experience, committed to operational transformation. They are an ISO certified, multilingual service provider known for deploying native-speaking agents to ensure cultural fluency..
Read more about Flatworld Solutions services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Technical Support
Help Desk Support
Email Support
Live Chat Support
Web Development
Cloud Computing
IT Consulting
Industries
Healthcare
Finance & Accounting
Insurance
Real Estate
E-commerce
Region
India
Languages
Multilingual
English
Overall Ratings
30 Reviews
OWorkers is an ISO 27001 compliant, AI-enhanced multilingual outsourcing company providing hybrid BPO solutions (Human+AI) to global brands, including Marketplaces and Fortune 500 companies. They offer services across 30+ languages, focusing on operational excellence, securi..
Read more about OWORKERS services and insights
Services
Core Service
Core Service
Core Service
Core Service
Multichannel Support
Help Desk Support
Email Support
Live Chat Support
Industries
Healthcare
E-commerce
Insurance
Hospitality
Region
United States
United Kingdom
Bulgaria
Egypt
Madagascar
Philippines
Languages
Multilingual
English
French
Overall Ratings
24 Reviews
Satellite Office is a premium Australian offshore services provider specializing in building and managing dedicated, highly skilled, and culturally matched teams in the Philippines for Australian and US clients. They utilize a highly consultative, end-to-end staff leasing so..
Read more about Satellite Office services and insights
Services
Core Service
Core Service
Core Service
Core Service
Administrative Support
Executive Assistant
Data Entry
Email Support
Live Chat Support
Technical Support
Help Desk Support
SEO Strategy
Social Media Management
Cloud Computing
IT Consulting
Industries
Healthcare
Finance & Accounting
E-commerce
Region
Philippines
Languages
English
Overall Ratings
1 Reviews
ConnectOS is an Integrated Resourcing solutions partner, serving Australasian, North American, and European enterprises by offshoring roles to the Philippines at up to 70% cost reduction. They specialize in finding high-skilled talent who are client-managed but ConnectOS-emp..
Read more about Connect OS services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
IT Help Desk
Cloud Computing
System Administration
Administrative Support
Executive Assistant
Data Entry
Email Support
Live Chat Support
Social Media Management
Industries
Healthcare
Finance & Accounting
E-commerce
Region
Philippines
Languages
English
Overall Ratings
4 Reviews
IQ BackOffice is a premier provider of Business Process Outsourcing (BPO), focusing on Accounting Outsourcing and Offshoring. They help companies automate their financial processes and reduce back-office costs by leveraging a global talent pool and proprietary technology. Ke..
Read more about IQ BackOffice services and insights
Services
Core Service
Core Service
Core Service
Industries
Healthcare
Real Estate
Hospitality
Education
Finance & Accounting
Region
India
Philippines
Languages
English
Overall Ratings
63 Reviews
My Mountain Mover is a premier Healthcare Virtual Assistant service that helps medical, dental, and veterinary practices optimize operations and save up to 70% on employment costs. They provide HIPAA-compliant, pre-trained VAs who are vetted from the top 2% of applicants, al..
Read more about My Mountain Mover services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Live Chat Support
Social Media Management
Content Marketing
Industries
Healthcare
Real Estate
E-commerce
Region
United States
Languages
English
Overall Ratings
632 Reviews
Protel BPO is a nearshore contact center and Business Process Outsourcing (BPO) company based in Belize, specializing in delivering the "Ultimate Customer Experience" for US and Canadian businesses. They provide a range of services including Inbound Call Center, Phone Answer..
Read more about Protel BPO services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Multichannel Support
Email Support
Order Processing
Industries
E-commerce
Hospitality
Healthcare
Education
Insurance
Publishing
Finance & Accounting
Region
Belize
Languages
English
Overall Ratings
42 Reviews
Virtudesk provides skilled Virtual Assistants (VAs) with a strong focus on Social Media Management, Digital Marketing, and Operational Support across a variety of industries (Real Estate, Accounting, Legal, Healthcare). They aim to be a client's partner in business efficienc..
Read more about Virtudesk services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Technical Support
Live Chat Support
Email Support
Lead Generation
Social Media Management
Content Marketing
Email Marketing
Video Marketing
Graphic Design
Video Editing & Motion Graphics
Help Desk Support
Industries
Real Estate
Healthcare
Finance & Accounting
HR & Recruiting
Education
Insurance
Legal
Media
Region
United States
Languages
English
Overall Ratings
1 Reviews
Task Force BPO provides tech-enabled, expert consulting, and business support services with a focus on delivering quality and value in specialized sectors. Their core BPO services are tailored for highly regulated industries, including Insurance, Healthcare (billing), Logist..
Read more about Taskforce BPO services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Administrative Support
Email Support
Help Desk Support
Multichannel Support
Industries
Healthcare
Insurance
Finance & Accounting
Region
United States
North Macedonia
Languages
English
Overall Ratings
4 Reviews
MEDVA provides secure, scalable staffing of Medical Virtual Assistants (MVAs) for doctors and healthcare practices, including Dental and Orthodontic specialties. Created by doctors for doctors, they ensure HIPAA-compliance with a secure digital environment, SOC 2 training, a..
Read more about MED VA services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Calendar Scheduling
Email Inbox Management
Data Entry
Transcription
Email Support
Inbound & Outbound Call Center
Industries
Healthcare
Region
United States
Philippines
Languages
English
Overall Ratings
1 Reviews
Clark Staff is a premier BPO company specializing in remote staffing solutions and outsourcing services. They help businesses worldwide build, manage, and grow remote teams by recruiting, screening, and employing staff, while also managing all HR, IT, and administrative requ..
Read more about Clark Staff services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling
Transcription
IT Help Desk
Software Development
Web Development
Industries
Finance & Accounting
Healthcare
Media
E-commerce
Region
Philippines
United States
Languages
English
Overall Ratings
7 Reviews
Fusion CX is a global BPM (Business Process Management) company and Certified Minority Business Enterprise, offering complex, integrated, and multilingual Customer Experience (CX) solutions across 15 countries. They support 28 languages, combining advanced AI-powered technol..
Read more about Fusion CX services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Multichannel Support
Help Desk Support
Email Support
Live Chat Support
Industries
Healthcare
Finance & Accounting
Insurance
E-commerce
Hospitality
Region
United States
Languages
Multilingual
Overall Ratings
16 Reviews
iSupport Worldwide is a US-owned BPO company, founded in 2006, that specializes in providing dedicated, world-class staffing, facilities, and managed operations, enabling fast-growing companies and SMEs to scale up quickly. They focus on crafting personalized offshoring solu..
Read more about iSupport Worldwide services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Administrative Support
Help Desk Support
Email Support
Live Chat Support
Software Development
IT Help Desk
Cloud Computing
System Administration
Industries
Healthcare
Construction
Finance & Accounting
Region
Philippines
Languages
Multilingual
English
Overall Ratings
7 Reviews
Frequently Asked Questions
Can they handle patient inquiries via chat?
VAs monitor your website’s live chat to answer basic FAQs and triage urgent medical concerns to your staff.
How secure is the data connection?
Agencies use VDI (Virtual Desktop Infrastructure) so no patient data is ever stored locally on the VA’s computer.
Can they help with patient recalls?
Yes; they proactively reach out to patients due for annual exams or follow-up screenings to fill your calendar.
Do they offer medical transcription?
Many healthcare agencies provide specialized VAs for accurate and timely medical scribing and transcription.
Can they manage telehealth logistics?
VAs ensure patients have their links, troubleshoot tech issues, and check them into the virtual "waiting room."
How do they handle prescription refills?
They process incoming refill requests and prepare them in the system for the physician's final approval.
Can they assist with prior authorizations?
VAs handle the time-consuming paperwork and phone calls required to get insurance approvals for procedures.
Do they manage patient scheduling?
Yes; they manage your EMR calendar, handle reschedules, and send automated appointment reminders.
Can they handle medical billing?
They assist with coding, claim submissions, and following up on denied claims with insurance companies.
Are the VAs truly HIPAA-compliant?
Managed agencies provide VAs who have passed certified HIPAA training and work on secure, monitored hardware.