The VA Hub

The VA Hub has a strong sense of community and well-structured processes across all departments, making collaboration seamless and efficient. The company fosters a welcoming environment where even new team members feel comfortable from day one, as everyone is approachable and supportive. There are also regular sessions where the support team and VAs connect in a fun and relaxed setting, helping break down any barriers and build genuine relationships. It’s a place where you don’t just grow professionally—you also feel a true sense of belonging, like being part of a family.

Been with TVH for almost a year now and so far my experience has been very amazing and wholesome. The people here are very approachable and Boss M is a CEO that you would wish to have since she is one of a kind. Working here, all I can say is that TVH has been very considerate, generous, and very accommodating which I never experienced working in a BPO setting before. In short, TVH is a place where you can definitely grow personally and professionally.

The worst service ever and please read very well the contract , their team is the worst and they don’t do solution . They take your money away for nothing . Read this message

Lee-Ann / HR, Team Member - curtesy for your disrespect at its finest !!!!!! I'm just waiting for you to finish talking so i can explain but because of shared, prepaid ?? I sent you the proof real time don't know what else you need you can see that it's strong though not under my name yes! but i live in the same house not in the hotel to have plenty . I've been awake since 3 am. mnl. adjust to your re- schedule what so ever little sympathy none ? - don't you have a heart ? you see in my CV this is not my field yet looking for opportunity i say! you just couldn't wait! for sure someone see potential unlucky me I end up meeting you rude!!!

So far so good, VA Hub matched me up with an amazing VA!

I found their recruitment process to be highly unprofessional and poorly coordinated. Communication was disorganized, and applicants were required to confirm twice just to secure a slot and schedule, which reflects a lack of proper planning and structure. What stood out most was the behavior of HR staff, particularly Brian, who came across as rude and dismissive. His attitude suggested that he held undue authority over the process, despite the fact that his position is not even permanent. Such conduct is not only unprofessional but also disrespectful to candidates who are simply seeking fair treatment and clarity during recruitment. My overall experience with this team was disappointing. The lack of coordination, unnecessary confirmation requirements, and unprofessional behavior from HR staff all contributed to a negative impression. It is my hope that they take these concerns seriously and work toward improving their recruitment practices. Applicants deserve a process that is respectful, organized, and professional.

Using their services for real estate agent recruiting and I have not seen a service company as organized and as communicative with my business as The VA Hub. Highly recommend them for any Virtual Assistant tasks you have.

VA Hub was recommended to me by a trusted colleague, and I’m so glad I followed the lead. As a top-producing real estate agent suddenly losing a valued in-person admin, I knew I needed either an equally strong replacement—or an exceptional virtual assistant who could truly step into that role. During my search, I interviewed about seven candidates through VA Hub and a few others on Fiverr. After several mis-hires with in-house staff, I approached this process with caution and a refined strategy. VA Hub supported me every step of the way. Not only did they hand-select highly qualified VAs for me to consider, but they also allowed me to implement my own hiring procedures, including custom assessments. This flexibility made all the difference in finding the right fit. The result has been a complete win-win. My VA—who I call my “chaos coordinator”—is not only incredibly skilled, but genuinely fulfilled in her work. She’s proactive, intuitive, and deeply committed to the success of my team and the clients we serve. She’s a true go-getter who anticipates needs, solves problems, and brings positive energy to everything she touches. I couldn’t imagine having anyone else in this role. Thank you, VA Hub, for helping me find such an amazing partner. I wholeheartedly recommend your service to anyone serious about hiring top-tier virtual talent. I am really, really, so very, very grateful. Thank you x infinity.

it would be nice to send an email rejection don't you think Lovely and Hershey?

I reached out to Hershey Franciso but never received any updates regarding my application. While I appreciate that they eventually sent a professional email to inform me that I wasn't selected, clearer and more timely communication would have been appreciated.

They're great! They helped me a lot, from the training team to HR, and their business advisors, I learned a lot from them which helped me to be matched with a client! Thank you

Training was very informative and trainers were very approachable!

My experience with Dianne, at our initial meet-and-greet was informative and well-structured. She demonstrated a strong understanding of the VA Hub’s procedures and systems, and effectively communicated her role and responsibility to me as a client and the VA Hub’s expectations based on the contract. For Sherlynne, the VA, her proactive approach and willingness to ask clarifying questions ensured she grasped the nuances of the intended tasks. Overall, Sherlynne’s enthusiasm and professionalism were evident, and I am confident she will be a valuable addition to the team.

They are the best at what they do. Their VA's are extremely well trained and all of the departments are very attentive to their clients. I highly recommend them!