AnswerOne US

15 Reviews

3.9

About AnswerOne US

AnswerOne, specifically AnswerOne of Texas, is a 24-hour telephone answering service and call center solution provider. They offer Virtual Receptionist Services with bilingual agents who handle inbound calls, after-hours calls, and overflow calls. Their specialized answering services cater to various sectors, including legal (attorneys), medical (HIPAA-compliant), property management, and contractors, ensuring fast pick-up times and professional handling. Additionally, they provide comprehensive Call Center Services such as appointment setting, order entry, and help desk support, helping businesses leave a positive impression on callers and streamline their operations at a fraction of the cost of in-house staff.

Industries

Legal

Healthcare

Real Estate

Home Services

Hospitality

E-commerce

+4 more

Region

United States

Languages

English

Addresses

United States

3121 Center Pointe Dr, Edinburg, TX 78539, USA

Primary Address

Core Services

Help Desk Support

Customer Support

Inbound & Outbound Call Center

Other Services

Digital Marketing 1

Lead Generation

Customer Support 2

Live Chat Support

Order Processing

Service Details

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There are no specific service details or pricing listed for this company. Contact the company directly to get details about their service packages and their prices

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Company Reviews

Total Reviews

15

Last Rated 4/24/2023

Overall Ratings

3.93

Last Rated 4/24/2023

(11)

(0)

(4)

Sort By

Diego Abomination

3 years ago

5.0

It's work

Angel

3 years ago

5.0

I never knew that we had an answering service call center available here in the Rio Grande Valley, but as learned from how it works, definitely something looking forward to working at and the different clients that I will be having.

DeAnn Martinez

4 years ago

1.0

I was hired with AnswerOne and attended training for one day. My grandfather passed away and Did not return. I left my headset at my desk with my folder and pen. They charged me $80 for the headsets because they claim I did not return them. At the end of the first day of training I asked the trainer Melissa if I were to leave my things, she said to leave everything on my desk. I did not return and they claim I never turned in my headset. I did not take the headset!!!! So unprofessional!!! I have no damn headset and they charged me $80 for them. Obviously someone stole them. So if you get hired and decide not to stay make sure you turn everything in or they will charge you!!NegativeProfessionalism

Juan Fraga

4 years ago

5.0

Idalia Flores

4 years ago

1.0

It was so disappointing going to the iw and the receptionist was not even there and later she came gave me the pre test and never came to check or anything after 30 waiting two ladies came and I informed them that I had finished they left then another 15 minutes I went and told them that I was ready for the results they said they were going to be there in a few minutes. I went and one of the employees knock on the door where they supposed to be and there was some ladies laughing. Having a good time. I honestly would not recommend this place to no one. I need a job. It was a waste of time and my gas. Very disappointed. And I just left it was almost 1.5 that I spend there. Plus my driving time.

Adrian Wreckenes

4 years ago

5.0

Great staff!!!

Alejandra Peña

5 years ago

5.0

Saul Sandoval

5 years ago

5.0

Easy place to visit

John Buckles (Bucks)

5 years ago

1.0

Lazy, don't do their job 90 percent of the time

Ivan Rodriguez

5 years ago

1.0

Hi Ivan, we see here that you may have had a less than desirable experience with AnswerOne. Please call our support line at 888-994-6500 to tell us about it so we can continue learning and improving.