Hit Rate Solutions

7 Reviews

5.0

About Hit Rate Solutions

Hit Rate Solutions is a Philippines-based BPO firm specializing in outsourced call center solutions and virtual assistant services. Their core offerings include 24/7 Customer Support (inbound/outbound, omnichannel), Lead Generation, Appointment Setting, and Virtual Receptionist functions for SMEs in the US, Canada, and Australia. They emphasize high-quality service, competitive pricing (starting from $7/hr), and a well-trained, English-proficient workforce.

Region

Philippines

United States

Languages

English

Addresses

United States

205 North Michigan Avenue, Suite 810, Chicago, IL 60601, USA

Primary Address

Philippines

The East Block Veranda, Circumferential Rd, Bacolod 6100, Negros Occidental, Philippines

Core Services

Lead Generation

Customer Support

Inbound & Outbound Call Center

Other Services

Virtual Assistants 3

Administrative Support

Data Entry

Virtual Assistant

Customer Support 1

Order Processing

Service Details

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Company Reviews

Total Reviews

7

Last Rated 4/3/2026

Overall Ratings

5

Last Rated 4/3/2026

(7)

(0)

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Hannah Van Pelt

1 month ago

5.0

Amber Abney

2 months ago

5.0

I have had the pleasure of working with Hit Rate Solutions for the past seven years. Throughout that time, I’ve had the same dedicated representative managing my telemarketing campaigns, which has provided consistency, reliability, and outstanding service. I highly recommend Hit Rate Solutions to anyone seeking professional telemarketing services to help take their business to the next level.

Johnny Cardenas

2 months ago

5.0

HitRate has been amazing from the start. To onboarding, account manager communications, and the associate we oversee have been excellent. Very pleased with the way this partnership has gone and excited to see us grow with them as well. Highly recommend their services.

Bruce Cao

2 months ago

5.0

Hit Rate Solutions has been a joy to work with. They are very professional and provide me all my telemarketing and back office needs for my insurance business!

HH Gu

6 months ago

5.0

We employ 3 agents and have been working with the company for the last several years. We are satisfied with the company's service from Account Manager level to agent level. Our agents are professional and eager to learn and perform. The company has an abundance of agents to provide when we have new campaigns. We would highly recommend!

ALIMINA REYES HERNANDEZ

7 months ago

5.0

We have been using this call center for several months and we are very pleased. They answer calls quickly, the staff is friendly and well-trained, and the reports are clear and accurate. They have significantly improved the efficiency of our customer service.

Au-Niq Vybze

8 months ago

5.0

I use Hit Rate with my business and they have been very professional and attentive to my concerns and needs. Any adjustment I request, they are able to make. Hit Rate has an easy to use platform with great service. I'd recommend to anyone.