Clementine Live Answering Service

24 Reviews

3.8

About Clementine Live Answering Service

Clementine Live Answering provides a revolutionary 24/7 live answering service acting as a virtual receptionist to ensure businesses never miss a call. Their trained, professional team handles calls day and night, offering core services like Message Delivery, Smart Transfers, Appointment Setting, and After Hours Answering. They cater to various specialized industries, with strong expertise in Medical Answering (HIPAA compliant), Property Management, Home Services (HVAC, Plumbing), and Small Business. Headquartered in Roseville, MI, Clementine focuses on confidentiality, efficiency, and providing a better work-life balance for clients by handling all immediate phone communications.

Industries

Legal

Insurance

Healthcare

Real Estate

Home Services

+3 more

Region

United States

Languages

English

Core Services

Customer Support

Inbound & Outbound Call Center

Other Services

Virtual Assistants 1

Calendar Scheduling

Customer Support 2

Email Support

Live Chat Support

Service Details

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Company Reviews

Total Reviews

24

Last Rated 6/22/2024

Overall Ratings

3.75

Last Rated 6/22/2024

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ML DEVRIES

2 years ago

1.0

Worst answering service on the planet. Associates do not engage in active listening, are rude and dismissive.

roadtech7

3 years ago

1.0

When they answered my phone calls, they never got complete information and even gave me wrong phone numbers to call back. When I decided to cancel the service, because it was not helping me, I could never get in touch with a person. They … More

Tammy LaBelle

3 years ago

1.0

Veronica King

3 years ago

4.0

theresa turner

4 years ago

5.0

Robert Mcalkich III (Rob)

4 years ago

5.0

joe stevens

4 years ago

5.0

Great people

Patty Rybak

4 years ago

1.0

As a business owner I would not recommend this answering service to a small-business. They were unprofessional and as far as customer service is concerned, well there is none. Avoid if possible. More

Richard Paetzke

4 years ago

5.0

Michael McClain

5 years ago

3.0

Lea Queen

6 years ago

5.0

They are the tops😁 …

Makiyah Taylor

6 years ago

1.0

JackieB BeasleyBlessman

7 years ago

5.0

John Campbell

7 years ago

5.0

Great service and people

Corey Wilkins

7 years ago

5.0

Classy business beautiful building great maintenance staff

EternalMapper

7 years ago

5.0

Good Place, IT

Rena Falconi

8 years ago

5.0

I changed from answering service that our company used for 30 years and changed to Clementine. I could not be happier with the Clementine answering service, terrific response on our after hours call and they make sure every call is handled … More

Rhonda Zbikowski - VP Ambulatory Services Executive Director HMG

8 years ago

5.0

Great answering serivce. Very attentive to the needs of the individual client. We are a multi-specialty medical group and each of our practices requires just a little something different and Clementine has been extremely accommodating. They also react very quickly to any issues that might arise.

Jenny Huynh

8 years ago

5.0

We've had Clementine as our answering service for approximately 1 year and are very happy with the responsiveness of the administrators and the consistency of the answering service providers. The are very pleasant providers and answer the … More

Sharon F

8 years ago

2.0

person spoke somewhat imprecisely and with southern accent; clearly not based in Michigan, where the company is based, or in Boston, where my practice is, and unwilling to tell me where she was, or admit she was not in Boston or Michigan. … More