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Callpoint AG

23 Reviews
4.4

About Callpoint AG

Callpoint is a leading Swiss call center with over 600 employees across three locations (Basel, Fribourg, Zurich), covering all facets of inbound and outbound customer communication. The company's core mission is to deliver service that "wows" by prioritizing employee satisfaction and competence, which in turn ensures the highest quality of service and sales. Their specialized offerings include Customer Service, Dispatching Service, Helpdesk, and Telemarketing. Callpoint is recognized for its strong regulatory know-how, specific industry knowledge, and high IT competence, providing ISO-certified quality and acting as the ideal partner for companies in the Swiss market seeking exceptional customer management.

Industries

Finance & Accounting

Region

Switzerland

Languages

English

Addresses

Core Services

Help Desk Support
Core Service
Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service

Other Services

Customer Support 2
toggle
Email Support
Live Chat Support

Service Details

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Company Reviews

Total Reviews
23

Last Rated 4/22/2026

Overall Ratings
4.43

Last Rated 4/22/2026

(18)
(1)
(2)
(0)
(2)
Sort By
SM

Samuel Mancuso

1 month ago

Google
5.0

Hello Callpoint AG I would like to extend a very special thank you to Mr. Petralia Calogero. He is very courteous, polite, and efficient. My request was handled with the utmost competence and to my complete satisfaction. Therefore, I can highly recommend him to everyone!

AF

Alexandre Fuhrmann

1 year ago

Google
5.0

CE

Charlotte Eiram

1 year ago

Google
5.0

I think the service is excellent. The account manager is very friendly and the service is generally great. The telephone operators are very nice and professional.

MK

Mireille Kopp

1 year ago

Google
1.0

This company… 🤮🤮🤮 …

CE

Cédric Ernst

2 years ago

Google
5.0

SC

stephane casper Decung

2 years ago

Google
5.0

A

Al

2 years ago

Google
3.0

SB

Sharon Bauer

3 years ago

Google
5.0

MM

Merveille Moukouala

3 years ago

Google
5.0

TH

Tayra Hänni

3 years ago

Google
4.0

I'm satisfied

SM

sanu Me

3 years ago

Google
5.0

Gefällt mir I like it

NV

Natascha Vogt

4 years ago

Google
5.0

SR

Sabrina Rouani

4 years ago

Google
5.0

SK

Sokol Kastrati

4 years ago

Google
5.0

RB

Robert Burczyk

4 years ago

Google
5.0

KG

Kurt Günter

5 years ago

Google
5.0

SH

Simon Hofmann

5 years ago

Google
5.0

AR

Alain Rusconi

6 years ago

Google
1.0

Absolut freches Personal. Habe soeben mit der Finanzabteilung telefoniert und musste mich mit einer absolut unprofessionellen Mitarbeiterin unterhalten. Nie wieder! Absolutely rude staff. I just spoke to the finance department and had to speak with a completely unprofessional employee. Never again!

MP

Marina Pavlovic

6 years ago

Google
5.0

SP

Shawn Patrick

6 years ago

Google
3.0

Showing 1 - 20 of 23 results
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