Callpoint AG
About Callpoint AG
Callpoint is a leading Swiss call center with over 600 employees across three locations (Basel, Fribourg, Zurich), covering all facets of inbound and outbound customer communication. The company's core mission is to deliver service that "wows" by prioritizing employee satisfaction and competence, which in turn ensures the highest quality of service and sales. Their specialized offerings include Customer Service, Dispatching Service, Helpdesk, and Telemarketing. Callpoint is recognized for its strong regulatory know-how, specific industry knowledge, and high IT competence, providing ISO-certified quality and acting as the ideal partner for companies in the Swiss market seeking exceptional customer management.
Industries
Region
Languages
Addresses
Switzerland
Core Services
Other Services
Service Details
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Company Reviews
Total Reviews
23
Last Rated 4/22/2026
Overall Ratings
Last Rated 4/22/2026
Samuel Mancuso
1 month ago
Hello Callpoint AG I would like to extend a very special thank you to Mr. Petralia Calogero. He is very courteous, polite, and efficient. My request was handled with the utmost competence and to my complete satisfaction. Therefore, I can highly recommend him to everyone!
Alexandre Fuhrmann
1 year ago
Charlotte Eiram
1 year ago
I think the service is excellent. The account manager is very friendly and the service is generally great. The telephone operators are very nice and professional.
Mireille Kopp
1 year ago
This company… 🤮🤮🤮 …
Cédric Ernst
2 years ago
stephane casper Decung
2 years ago
Al
2 years ago
Sharon Bauer
3 years ago
Merveille Moukouala
3 years ago
Tayra Hänni
3 years ago
I'm satisfied
sanu Me
3 years ago
Gefällt mir I like it
Natascha Vogt
4 years ago
Sabrina Rouani
4 years ago
Sokol Kastrati
4 years ago
Robert Burczyk
4 years ago
Kurt Günter
5 years ago
Simon Hofmann
5 years ago
Alain Rusconi
6 years ago
Absolut freches Personal. Habe soeben mit der Finanzabteilung telefoniert und musste mich mit einer absolut unprofessionellen Mitarbeiterin unterhalten. Nie wieder! Absolutely rude staff. I just spoke to the finance department and had to speak with a completely unprofessional employee. Never again!
Marina Pavlovic
6 years ago
Shawn Patrick
6 years ago
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