Anserve

71 Reviews

4.7

About Anserve

Anserve UK is a specialized provider of telephone answering and messaging services, offering a reliable 24/7/365 partner for both routine business communication and critical urgent support. They serve diverse sectors including Legal, Healthcare, IT, Engineering, and Property. The company utilizes a team of highly experienced call handlers, providing prompt and courteous responses without relying on frustrating chatbots. Their core service is complemented by Anserve+, a dedicated expert 24/7 call-out solution for handling time-critical emergencies such as mechanical breakdowns, software faults, or building issues. Anserve+ provides systematic escalation, engineer dispatch, and meticulous record-keeping, integrating seamlessly with clients' platforms to ensure business continuity without the commitment of long-term contracts or setup fees.

Industries

Legal

Healthcare

Real Estate

Home Services

+2 more

Region

United Kingdom

Languages

English

Core Services

Inbound & Outbound Call Center

Service Details

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Company Reviews

Total Reviews

71

Last Rated 5/22/2026

Overall Ratings

4.73

Last Rated 5/22/2026

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Melinda Reaver

1 month ago

5.0

Kevin Dickson

2 months ago

5.0

My organization worked with Anserve for over twenty years and have been more than satisfied with their excellent service. Sadly, our organization is closing; however, we wish all the best for Anserve and it's staff of friendly professionals! If you are looking for a reliable and friendly answering service, you've found it!

Jacqueline Aguilar

2 months ago

5.0

Amazing team to work with!! Melissa is amazing and always responds so quick. Professional and Reliable!

Rob Ward

3 months ago

5.0

OASIS Mind & Body

4 months ago

5.0

Crystal Smith

5 months ago

5.0

Great service! Melissa is absolutely fantastic! She is kind, professional, and always goes above and beyond to help. Her responses are quick and efficient, and she consistently delivers outstanding service—she’s amazing!

Amber Henley

5 months ago

5.0

Darshani Butala

6 months ago

5.0

Excellent service and customer supports.

Andrew Kanter

6 months ago

3.0

Customer called service you sent out 4 text's to the required employees but we never found out if anyone responded to your text's.It appears your system has no personal intervention

Tariq Sheikh

6 months ago

5.0

"I'm blown away by the exceptional service I received from Anserve, thanks to the incredible Melissa! 🤩 Her professionalism, kindness, and dedication to going above and beyond have truly exceeded my expectations. Every interaction with her … More

Aaron Jarrell

7 months ago

5.0

We are a new customer to Anserve and they have made the transition very easy. The customer care and follow up has been amazing, just reaffirming why we chose Anserve for our service provider. Melissa is the upmost professional and has proven that the client's happiness is her main priority.

Milagros Quinones

9 months ago

5.0

Very professional staff. Calls are always answered promptly and efficiently. Easily to communicate and make changes if needed. I recommend Anserve!

Blenda Jones

9 months ago

5.0

Thank you, Blenda! We appreciate your 5-star review of our 24/7 answering service company!

Paul Adamoff

10 months ago

5.0

Been dealing with Anserve for over 40 years with great service! Paul - Airtron

Edward Alexeev

10 months ago

5.0

Excellent Customer Service and Great Service Plans

Andy Mohabir

11 months ago

1.0

Terrible system and operators

Tim Scranton

11 months ago

3.0

Tim, thank you for leaving a rating. We will do all in our capacity to exceed expectations. Thank you to Veolia for being an integral part of a sustainable environment

Consolidated Controls

11 months ago

5.0

1-month in and they have held up to every item as described. A few bumps at the start as to be expected with a new relationship. Our business operates 24x7 and our customers depend on us when an emergency … More

Tamika Guity

1 year ago

5.0

Amazing service. Everyone is kind and knowledgeable. Even the patients have given positive feedback. Highly recommend!!

Jo Ann Hardgrove

1 year ago

5.0

We have recently moved to Anserve and we are very happy with the staff and the management team. Everyone is very helpful and polite and truly professional.