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AlldayPA

99 Reviews
3.6

About AlldayPA

AllDayPA is a complete UK-based call handling service providing 24/7/365 support through over 1500 dedicated staff and a £15m investment in fail-safe technology across multiple contact centers. Serving over 28,000 SMEs and corporations, they offer everything from basic message taking and call forwarding to a fully outsourced call center solution. Their advanced services include complex call handling, integrated management of email, live chat, and social media inquiries, and virtual receptionist support with customized scripts. AllDayPA helps businesses, particularly in marketing, IT, and PR, save time, capture leads, and enhance customer service standards globally, ensuring that real people and cutting-edge technology deliver seamless customer experiences around the clock.

Industries

Real Estate
Home Services
Hospitality
E-commerce
Media
+3 more

Region

United Kingdom

Languages

English

Addresses

Other Services

Customer Support 2
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Help Desk Support
Inbound & Outbound Call Center
Virtual Assistants 1
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Virtual Assistant

Service Details

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Company Reviews

Total Reviews
99

Last Rated 3/24/2026

Overall Ratings
3.64

Last Rated 3/24/2026

(53)
(12)
(6)
(1)
(27)
Sort By
DS

dido San

1 month ago

Google
1.0

Really disappointed with the service. Each time calls are missed, or when not missed they are not relayed to me or added to client portal. Only way I know is because my CRM also transcribes the calls they take (last was answered by a Monica) but never recorded for me to see. If I didn't have my CRM record any call to that number I wouldn't know how many clients I'm losing as nothing is relayed to me.

P

Poncherell0

3 months ago

Google
5.0

I’ve been using AllDayPA for 11 years now — absolutely amazing service throughout. I’ll be using them for all my businesses moving forward and would highly recommend them. Thank you, AllDayPA team!

SW

Sujith Wijekoon

4 months ago

Google
5.0

Very pleased with their low cost efficient service.

FH

Farhan Haq

5 months ago

Google
5.0

Highly recommended company for taking inbound calls. Faith took the time to understand my requirements and provided a very reliable service.

T

Tim

5 months ago

Google
5.0

AllDay PA: efficient, friendly, great service. Nice people to do business with.

JT

Jack Thompson

5 months ago

Google
1.0

I had a call from them I thought I was a spam they I decline it then they left me a voicemail saying they looking for pearl but that's my cat my cat would not make a inquiry

JZ

Jenny Zhao

5 months ago

Google
4.0

CB

Claire Bartley

5 months ago

Google
5.0

I've used AllDayPA for many years. They're efficient, polite and professional. Highly recommended 5*

DS

Dan Simons

6 months ago

Google
5.0

I very rarely, if ever have time to leave review but FAITH from ALL Day PA goes above and beyond. Thank you, 5 star service

RE

Rob Edwards

6 months ago

Google
5.0

We have used Allday PA for a good number of years throughout which we have been delighted with their service. Their service has provided us with an additional working presence allowing us to control our working day which is appreciated.

MH

Martyn Harmes

6 months ago

Google
5.0

I have been a customer of AllDayPa for over 10 years and have had excellent service. My calls have been handled very professionally and passed on where necessary. They have be a an important part of my forward facing company image and I would highly recommend them

LS

Lily Shepherd

1 year ago

Google
5.0

I've dealt with AllDayPA for years and have always been happy with their service. Any issues have been resolved quickly and easily.

AW

Andrew Williams

1 year ago

Google
1.0

Very poor services. They will take a call and use multiple credits over and over again for the same call. We had a recent incident where they used 33 of our credits for a caller who only called around 3 or 4 times. If you try and complain they will just cut you off whilst you are talking to them.

PM

Philip Monk

1 year ago

Google
5.0

The reception had no seats for the OAPs to sit on

AC

Andrew Chetwynd

2 years ago

Google
1.0

MA

Mustafa Ali

2 years ago

Google
1.0

An extremely disappointing and terrible experience – they consistently deviate from the agreed-upon terms. Unjust charges persist without providing transparent evidence, and even upon requesting service termination, they continue to charge without delivering the service. This appears to be indicative of a dubious business practice; I strongly advise avoiding this company. it really sounds like a scamming company

BS

Buy Sell

2 years ago

Google
1.0

CI

Charles Ikediashi

2 years ago

Google
4.0

Doesn't immediately put me through to their customer service number despite being ironically a phone answering service. However, the management did call me back shortly thereafter (less than 45 minutes later) - explained the situation and resolved my query. I was impressed and have amended my review accordingly.

AM

Alexis McNamara

2 years ago

Google
2.0

Overall awful experience. Price does NOT reflect the level of service or quality of messages. I was pushed into an upfront payment and it wasn't set up for 8 weeks totally. They then chase like mad for invoices and won't allow you go change card details. You can't speak to your account manager via telephone unless they eventually call you back. Just not a good experience compared to others.

JB

John Bayley

2 years ago

Google
3.0

Hello John, Thank you for taking the time to leave us a review. Should you need any further assistance, please don't hesitate in contacting us. Regards, AllDayPA

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