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Top Virtual Assistants for E-commerce (2026)

Compare virtual assistants specializing in e-commerce support, including order management, customer support, product listings, and marketplace operations. Browse verified providers experienced with platforms like Shopify, Amazon, and WooCommerce. View aggregated reviews, compare service capabilities, and find the right e-commerce VA to streamline store operations, manage customer interactions, and support business growth. Built for e-commerce brands seeking scalable, reliable virtual assistant services.

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329 Companies Found
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Call Center Sales Pro is a call center consulting and support services firm founded in 2014 by industry veteran Janet Livingston. The company's primary focus is helping outsourced call centers and telephone answering services grow their business, increase profitability, and.. Read more about Call Center Pro services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Help Desk Support
Core Service
Lead Generation
Core Service
Data Entry
Back-Office Support
Technical Support
Multichannel Support
Transcription
Order Processing

Industries

Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Home Services
Hospitality
Media
Publishing
Real Estate

Region

Poland

Languages

English
Overall Ratings
0.0
0 Reviews
No platform reviews available yet
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Teleperformance
1.6
location pin icon France
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TP (Teleperformance) is a global leader in digital business services, specializing in integrated, human-centric solutions powered by "Orchestrated Intelligence." They combine human expertise with AI-enabled processes to deliver fast, reliable customer experiences and optimiz.. Read more about Teleperformance services and insights

Services

Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Technical Support
Core Service
Live Chat Support
Email Support
Back-Office Support
Order Processing

Industries

Media
E-commerce
Finance & Accounting
Healthcare
Insurance

Region

France
United States

Languages

English
Multilingual
Overall Ratings
1.6
207 Reviews
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Synthesis BPO
4.8
location pin icon India
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Synthesis is a BPO partner that helps businesses maximize their potential by providing efficient virtual support and back-end services. They offer customized solutions by integrating with a partner's culture and using intelligent innovation. Services span from Customer Servi.. Read more about Synthesis BPO services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Virtual Assistant
Administrative Support
Back-Office Support
Data Entry
Help Desk Support
Order Processing

Industries

Hospitality
Real Estate
E-commerce

Region

India
United States

Languages

English
Overall Ratings
4.8
42 Reviews
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Ameeratel
4.2
location pin icon Philippines
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AmeeraTel is an IT-BPM and Business Process Outsourcing (BPO) provider with operations in the Philippines (Cebu), offering affordable dedicated remote teams starting at $5.00/hour to clients across multiple industries, including E-Commerce, Healthcare, and Legal. They delive.. Read more about Ameeratel services and insights

Services

Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Technical Support
Core Service
Virtual Assistant
Live Chat Support
Email Support
Back-Office Support
Data Entry

Industries

Healthcare
Finance & Accounting
Education
Insurance
Real Estate
E-commerce
Media

Region

Philippines

Languages

English
Overall Ratings
4.2
17 Reviews
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Accu-Call
0.0
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Despite its name, accu-call.com appears to be a retail and e-commerce platform offering a wide range of products across various categories, suggested by its site structure and content. The website features navigation for New Arrivals, Mens, Womens, and Brands, with products.. Read more about Accu-Call services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Order Processing
Core Service
Email Support
Multichannel Support
Back-Office Support

Industries

Education
Real Estate
E-commerce

Region

United States

Languages

English
Overall Ratings
0.0
0 Reviews
No platform reviews available yet
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Adept Technologies, headquartered in Nairobi, Kenya, is a dynamic Business Process Outsourcing (BPO) and technological solutions company founded on the principle of Impact Sourcing, aiming to empower Kenyan youth through employment and skills development. They provide a comp.. Read more about Adept Technologies services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Multichannel Support
Core Service
Software Development
Core Service
Cloud Computing
Core Service
Email Support
Virtual Assistant
Data Entry
Back-Office Support
Transcription
IT Consulting

Industries

E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Media
Publishing

Region

Nigeria

Languages

English
Overall Ratings
0.0
0 Reviews
No platform reviews available yet
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Call Zent
0.0
location pin icon San Diego, United States
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CallZent is a Nearshore BPO and multilingual Call Center based in Tijuana, Mexico, delivering exceptional 24/7 customer experiences. They leverage their proximity to the US for time zone alignment and their bilingual agents (English/Spanish) for a competitive edge in serving.. Read more about Call Zent services and insights

Services

Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Order Processing
Core Service
Customer Support
Core Service
Virtual Assistant
Live Chat Support
Email Support
Help Desk Support
Calendar Scheduling

Industries

Healthcare
Legal
E-commerce

Region

United States
Mexico

Languages

Spanish
Overall Ratings
0.0
0 Reviews
No platform reviews available yet
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Grands Digital provides smart, cutting-edge digital marketing solutions dedicated to increasing brand outreach, online presence, and market reputation globally. The company believes that strategic marketing solutions are the backbone of any online business and leverages a te.. Read more about Grands Digital services and insights

Services

SEO Strategy
Core Service
PPC Advertising
Core Service
Social Media Management
Core Service
Content Marketing
Core Service
Marketing Strategy
Core Service
Web Development
Core Service
Online Reputation
Lead Generation
Graphic Design
Video Editing & Motion Graphics
Software Development
Mobile App Development
Virtual Assistant
E-commerce Development

Industries

E-commerce

Region

Pakistan
United States

Languages

English
Overall Ratings
0.0
0 Reviews
No platform reviews available yet
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Callboxs
0.0
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Callboxs is an innovative BPO and call center outsourcing company based in Eastern Europe, providing 24/7/365 multi-channel support and business services. They differentiate themselves by maintaining a personal client connection and offering a unique solution called "Busines.. Read more about Callboxs services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Data Entry
Back-Office Support

Industries

E-commerce
Media

Region

Bulgaria

Languages

English
Overall Ratings
0.0
0 Reviews
No platform reviews available yet
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Apollo Answering Service is a Houston-based, family-owned and operated 24/7 live virtual receptionist service with roots dating back to 1966. The company is dedicated to blending traditional personalized service with modern technology, utilizing a team of Texas-based remote.. Read more about Apollo Answering Service, LLC services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Order Processing
Back-Office Support

Industries

Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Legal
Media
Publishing
Real Estate

Region

United States
Mexico

Languages

English
Overall Ratings
0.0
0 Reviews
No platform reviews available yet
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Call2Customers is a comprehensive provider of Business Process Outsourcing (BPO) and Call Center Outsourcing services based in India, specializing in intelligent customer engagement and accelerated business growth. They offer 24/7 multilingual support across various industry.. Read more about Call 2 Customers services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Email Support
Core Service
Live Chat Support
Core Service
Order Processing
Core Service
Back-Office Support
Data Entry
Lead Generation
Online Reputation

Industries

E-commerce

Region

India
United States

Languages

English
Multilingual
Overall Ratings
0.0
0 Reviews
No platform reviews available yet
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Westpark Communications
4.8
location pin icon United States
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Westpark Communications, L.P. is a 100% U.S.-based call center and BPO provider, established in 1968. They offer 24/7 live Answering Services, Customer Service Outsourcing, Help Desk, and Custom Solutions. A key focus is seamless integration with client platforms (Salesforce.. Read more about Westpark Communications services and insights

Services

Technical Support
Core Service
Order Processing
Core Service
Lead Generation
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Live Chat Support
Email Support
Administrative Support
Data Entry
Business Operations

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting
HR & Recruiting

Region

United States

Languages

English
Overall Ratings
4.8
132 Reviews
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BrazilDesk is a leading Business Process Outsourcing (BPO) company based in Brazil, specializing in multilingual customer support and BPO strategy across Latin America. Founded in 2014, they provide dedicated 24/7 outsourced call center, IT support, HR, and back-office servi.. Read more about BrazilDesk services and insights

Services

Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Help Desk Support
Core Service
Technical Support
Core Service
Back-Office Support

Industries

Construction
E-commerce
HR & Recruiting
Home Services
Hospitality

Region

Brazil

Languages

English
Spanish
Portuguese
Overall Ratings
0.0
0 Reviews
No platform reviews available yet
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Focus Telecommunications
3.8
location pin icon United States
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Focus Answering Service is a professional, family-owned answering service specializing in industries like Property Management, Home Services, and Contracting. Operating 24/7/365, they provide highly trained, live agents who serve as a seamless extension of a client's team, e.. Read more about Focus Telecommunications services and insights

Services

Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Help Desk Support
Core Service
Live Chat Support
Email Support
Order Processing
Administrative Support

Industries

Home Services
E-commerce
Real Estate
Hospitality

Region

United States

Languages

English
Overall Ratings
3.8
68 Reviews
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Cyfuture
0.0
location pin icon India
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Cyfuture is an innovative technology company and a premier provider of comprehensive IT solutions, focusing on Digital Transformation and operational excellence. The company offers an extensive service portfolio that includes Cloud & Infrastructure (Data Centers, Cloud H.. Read more about Cyfuture services and insights

Services

Web Development
Core Service
Software Development
Core Service
Mobile App Development
Back-Office Support

Industries

Finance & Accounting
Hospitality
E-commerce

Region

India

Languages

English
Overall Ratings
0.0
0 Reviews
No platform reviews available yet
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Allied Global
4.2
location pin icon Guatemala City, Guatemala
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Allied Global is a global leader in Business Process Outsourcing (BPO) and Technology Services, founded in 2006. Originating in Guatemala and expanding significantly, including acquiring US-based Marketlink, they now operate across four countries with over 6,500 dedicated al.. Read more about Allied Global services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Back-Office Support

Industries

Real Estate
Media
Home Services
Hospitality
E-commerce

Region

Guatemala
United States
Honduras
El Salvador

Languages

English
Overall Ratings
4.2
633 Reviews
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Powerweave Group is a provider of Digital Transformation Solutions, accelerating business growth by combining proprietary software with managed services. The company specializes in creating scalable, high-performance solutions across several strategic areas. These include En.. Read more about Powerweave Software Services services and insights

Services

Web Development
Core Service
Software Development
Core Service
E-commerce Development
Back-Office Support

Industries

E-commerce
Media
Finance & Accounting

Region

India

Languages

English
Overall Ratings
0.0
0 Reviews
No platform reviews available yet
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DIGI-TEXX
4.3
location pin icon Ho Chi Minh City, Vietnam
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Digi-Texx is an international Business Process Outsourcing (BPO) and Digital Services provider operating from Vietnam with a focus on "German Quality." They simplify complex business processes through a combination of well-trained staff and digital solutions. Their core offe.. Read more about DIGI-TEXX services and insights

Services

Help Desk Support
Core Service
Back-Office Support
Data Entry

Industries

Finance & Accounting
Insurance
Healthcare
E-commerce

Region

Vietnam

Languages

English
Overall Ratings
4.3
65 Reviews
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BYRNES MESSAGE BUREAU
4.0
location pin icon United States
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Byrnes Message Bureau is a long-standing provider of 24/7 live telephone answering and call center services, operating from Poughkeepsie, NY, since 1958. They function as a dependable, human-powered virtual receptionist, specializing in handling after-hours and overflow call.. Read more about BYRNES MESSAGE BUREAU services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Order Processing
Back-Office Support

Industries

Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate

Region

United States

Languages

English
Overall Ratings
4.0
5 Reviews
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AJ Deals
0.0
View Profile
AJ Deals provides an "all in one solution" for businesses seeking outsourced resources, focusing on delivering comprehensive support with cost-saving benefits by utilizing qualified Latin American personnel. The company specializes in generating revenue and improving custome.. Read more about AJ Deals services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
SEO Strategy
Lead Generation
Out-reach
Administrative Support
Email Inbox Management
Dedicated Virtual Assistants

Industries

Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Media
Publishing
Real Estate

Region

Colombia

Languages

English
Overall Ratings
0.0
0 Reviews
No platform reviews available yet
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Frequently Asked Questions

Plus
Do they manage graphic design?
Most agencies provide VAs who create product photos, social media ads, and email headers in Canva.
Plus
Do they perform price tracking?
VAs monitor your top 5 competitors daily and alert you to price changes or new product launches.
Plus
Do they assist with Cart Abandonment?
VAs set up and monitor SMS/email sequences to bring back shoppers who didn't finish their purchase.
Plus
Can they handle order fulfillment?
VAs manage your 3PL portal, ensuring orders are shipped and tracking numbers are sent to customers.
Plus
Do they manage Facebook/TikTok Ads?
Specialized VAs monitor ad performance, update creative, and manage your daily budgets.
Plus
Can they write product descriptions?
Yes; they create SEO-optimized, persuasive copy that helps your products rank on Google and Amazon.
Plus
Do they handle supplier comms?
VAs communicate with factories and distributors to track production and shipping timelines.
Plus
Can they assist with Influencers?
VAs find micro-influencers, manage affiliate links, and coordinate product seeding campaigns.
Plus
Do they handle support tickets?
VAs manage tools like Zendesk or Gorgias to handle tracking requests, returns, and complaints.
Plus
Can they manage Shopify/Amazon?
Yes; they handle product uploads, description SEO, and inventory syncing across platforms.
Plus
How are Virtual Assistants skills verified in this directory?
Every provider in this directory undergoes a 2026 "Skill Attestation" check, verifying they are certified in the latest agentic orchestration tools, prompt engineering, and cross-platform automation workflows.
Plus
Can Virtual Assistants assist with 2026 Digital Asset management?
Yes; specialized Virtual Assistants help manage and secure digital legacies, including tokenized assets, encrypted vaults, and automated estate instructions, ensuring your digital footprint is organized and secure.
Plus
What is "Human-in-the-Loop" Research for Virtual Assistants?
It is a hybrid workflow where AI agents gather thousands of data points and the Virtual Assistant performs the final layer of human verification and synthesis, delivering a "Simulation-Ready" executive summary for decision-makers.
Plus
Do Virtual Assistants handle multi-timezone coordination?
Modern Virtual Assistants firms listed here utilize "Follow-the-Sun" shift models and AI-driven scheduling logic to ensure 24/7 global coverage and zero-latency communication across international teams.
Plus
What is the value of the Fractional EA model in this directory?
The Fractional EA model allows businesses to hire high-level, strategic Virtual Assistants for 10–20 hours per week, providing C-suite quality administrative support at a mid-market price point suitable for scaling firms.
Plus
How do directory providers handle Virtual Assistants data privacy?
Vetted Virtual Assistants companies utilize hardware-encrypted vaults and private, non-public LLM instances to ensure your sensitive corporate IP and passwords are never leaked into public AI training sets.
Plus
What is Predictive Inbox Management for Virtual Assistants?
This is a premium service where Virtual Assistants use intent-based AI to triage your email, drafting responses for routine inquiries and only escalating messages that require human critical thinking and emotional intelligence.
Plus
Can Virtual Assistants manage autonomous AI agents?
Yes; in 2026, Virtual Assistants act as "Agent Managers," responsible for auditing your company's autonomous inbox bots and research agents to ensure they remain accurate, ethical, and free of brand hallucinations.
Plus
How does Meeting Intelligence integrate with Virtual Assistants?
Top-tier Virtual Assistants in this directory deploy AI agents to record, transcribe, and—most importantly—extract multi-platform action items from meetings, instantly syncing them with tools like ClickUp, Asana, or Monday.com.
Plus
What defines an AI-Augmented Virtual Assistant in 2026?
An AI-Augmented Virtual Assistant is a professional who utilizes agentic AI stacks to automate 70% of manual workflows (scheduling, data synthesis, and CRM entry), allowing them to focus on high-level executive strategy for your business.
Plus
Can the agency support scaling order volumes during sales events?
Ask whether they can allocate additional staff during promotions holiday sales or peak demand periods.
Plus
How should customer data be protected in e-commerce operations?
Confirm secure CRM systems and compliance with payment and data security standards.
Plus
What reporting should an e-commerce VA agency provide?
Request regular reports on sales performance inventory levels and listing optimization metrics.
Plus
How do agencies maintain product listing accuracy?
Ask about quality control procedures for product descriptions pricing updates and inventory synchronization.
Plus
What platforms should e-commerce VAs support?
Verify expertise in platforms such as Shopify Amazon Seller Central WooCommerce or BigCommerce.
Plus
How can you evaluate an e-commerce VA agency’s operational experience?
Ask for examples of product listing management marketplace optimization or order processing work.