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Top Customer Support Outsourcing for E-commerce
Compare leading customer support outsourcing providers for e-commerce businesses. Find teams specializing in live chat, email, and order support with fast response times and multichannel capabilities. Evaluate pricing, service levels, and reviews.
331 Companies Found
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Telehunt is an offshore staffing agency that connects businesses with elite global talent (top 1% VAs) to save up to 70% on staffing costs without sacrificing quality. They specialize in filling specialized roles across Real Estate, Healthcare, Tech, and Finance. Telehunt of..
Read more about Telehunt services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Dedicated Virtual Assistants
Core Service
Data Entry
Executive Assistant
Back-Office Support
Business Operations
Email Support
Help Desk Support
Software Development
Full-Stack Development
Front-End Development
Back-End Development
IT Help Desk
Industries
Real Estate
E-commerce
Healthcare
Finance & Accounting
Home Services
Region
United States
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
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SmithAssist BPO is a people-first outsourcing partner that connects small to mid-sized U.S. businesses with dedicated, high-performing Filipino Virtual Assistants. They prioritize culture, ethical outsourcing, and long-term partnerships over headcount. SmithAssist provides f..
Read more about SmithAssist BPO services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Technical Support
Core Service
Help Desk Support
Live Chat Support
Email Support
Order Processing
Email Inbox Management
Calendar Scheduling
Data Entry
Business Operations
Industries
Real Estate
E-commerce
Healthcare
Region
Philippines
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Real Helper is dedicated to providing Office Admin Support and Outsourced Staffing Solutions to Business Owners, Real Estate Investors, and Entrepreneurs. They supply pre-screened, English-fluent Virtual Assistants (VAs) who work part-time or full-time in the client's time z..
Read more about Real Helper services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Customer Support
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
Philippines
Argentina
India
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Philadelphia, United States
VA from Europe is a virtual assistant agency providing business process outsourcing (BPO) solutions using a team of professionals from Europe. They focus on delivering back-office, administrative, and digital tasks to help businesses free up time and cut staffing expenditure..
Read more about VA From Europe services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Data Entry
Core Service
Customer Support
Core Service
Web Development
Core Service
Social Media Management
Back-Office Support
Industries
Real Estate
Finance & Accounting
E-commerce
HR & Recruiting
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
United States
GRIT Virtual Assistants empowers businesses by providing vetted, college-educated VAs with over 12 years of experience, aiming for up to 70% cost savings. They boost client efficiency and productivity by offering dedicated administrative, sales, marketing, bookkeeping, and f..
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Services
Dedicated Virtual Assistants
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Lead Generation
Core Service
Social Media Management
Core Service
Email Marketing
Core Service
Content Marketing
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Business Operations
Technical Support
SEO Strategy
PPC Advertising
Industries
Real Estate
E-commerce
Finance & Accounting
Insurance
Coaching
Media
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Mom to Virtual Assistant is a US-based staffing agency dedicated to helping busy founders hire pre-vetted, world-class VAs. They pride themselves on a fast, simple, and stress-free matching process, typically delivering hand-picked candidates within 48 hours. They serve a wi..
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Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Social Media Management
Content Marketing
Data Entry
Email Inbox Management
Calendar Scheduling
Business Operations
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Coaching
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
VADO Services specializes in tailored Virtual Assistant (VA) services exclusively for Travel Agencies, aiming to alleviate workload and boost productivity. They differentiate themselves by offering a different approach: matching clients with a VA who is a perfect team fit, a..
Read more about VA Do Services services and insights
Services
Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
Administrative Support
Back-Office Support
Industries
Hospitality
E-commerce
Region
United States
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Virtual Assistant Mexico is a U.S.-based company operating from Mexico, specializing in connecting clients with top-tier, bilingual (English/Spanish), college-educated Virtual Assistants (VAs). They rigorously select only the best candidates to serve businesses, startups, an..
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Services
Administrative Support
Core Service
Customer Support
Core Service
Web Development
Core Service
Graphic Design
Core Service
Social Media Management
Core Service
Lead Generation
Core Service
Marketing Strategy
Core Service
Virtual Assistant
Core Service
Back-Office Support
Data Entry
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting
Coaching
Region
United States
Mexico
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
GoToCalls is a premier, North American partner offering Elite Executive Virtual Assistant (EVA) Services to entrepreneurs, C-suite executives, and high-performing teams, leveraging over a decade of expertise to boost efficiency and productivity. Their support is results-driv..
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Services
Virtual Assistant
Core Service
Executive Assistant
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Inbound & Outbound Call Center
Customer Support
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
Canada
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Bellegray Staffing Solutions is a trusted partner for small to medium-sized businesses, providing virtual assistant placement, general hiring and recruiting services, and comprehensive payroll management (using ADP and Paycom). They specialize in placing skilled VAs from ove..
Read more about Bellegray Staffing Solutions services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Business Operations
Industries
Insurance
Real Estate
Healthcare
E-commerce
Hospitality
Region
United States
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Virtual Colleague is an outsourcing company based in Manila, Philippines, specializing in providing highly proficient Executive Assistants (EAs) and Virtual Assistants to clients globally. The company, founded by experienced VAs and BPO leaders, focuses on streamlining clien..
Read more about Virtual Colleague services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Content Marketing
Graphic Design
Email Inbox Management
Calendar Scheduling
Data Entry
Social Media Management
Email Marketing
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Hire Overseas helps businesses, from startups to enterprises, scale faster and save up to 70% on costs by connecting them with top 1% overseas talent who are trained to use AI automation tools. They offer a simplified, rigorous hiring process to fill specialized roles across..
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Services
Lead Generation
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Web Development
Software Development
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Business Operations
Technical Support
Live Chat Support
Email Support
Industries
Real Estate
E-commerce
Region
United States
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
The Remedy Corporation provides customized virtual assistance and call center services to enhance business productivity and success. They offer comprehensive remote support, including administrative tasks, customer service, and specialized project assistance. They also offer..
Read more about The Remedy Corp services and insights
Services
Administrative Support
Core Service
Virtual Assistant
Core Service
Inbound & Outbound Call Center
Customer Support
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Coaching
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Excelsior Virtual Assistant Solutions offers personalized executive and administrative support services aimed at alleviating the daily burdens faced by entrepreneurs, executives, and small business owners. Led by Eugenta, an Executive Virtual Assistant with over two decades..
Read more about Excelsior Virtual Assistant Solutions services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
GP Outsourcing Solutions, founded in 2016 in Honduras, pioneered a nearshoring model to reduce labor costs by up to 70%. They recruit and employ fully managed, Exclusive Bilingual VAs (EBVAs) from Latin America, fluent in English and Spanish with neutral accents. They set up..
Read more about GP Outsourcing Solutions services and insights
Services
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Multichannel Support
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Marketing Strategy
Back-Office Support
Order Processing
Lead Generation
Email Marketing
Data Entry
Industries
Healthcare
Finance & Accounting
Real Estate
E-commerce
Hospitality
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
United States
Evolve Virtually helps overwhelmed entrepreneurs and business owners (including real estate and service providers) build a reliable support system by providing trained, outsourced business assistants. They specialize in matching personally vetted staff, hired through behavio..
Read more about Evolve Virtually services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Lead Generation
Social Media Management
Customer Support
Industries
Real Estate
Home Services
Coaching
E-commerce
Media
Hospitality
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Boulou BPO is a pioneering African-based Business Process Outsourcing (BPO) company providing high-quality nearshore and offshore services to global clients, particularly those in Europe and North America. They strategically leverage Africa's rapidly growing, multilingual, a..
Read more about BOULOU BLUE services and insights
Services
Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Marketing Strategy
Social Media Management
Email Marketing
Lead Generation
Industries
Healthcare
Finance & Accounting
E-commerce
Hospitality
Legal
Region
United States
Jamaica
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
United States
Remote Business Professionals (Remote Business Pros) offers Online Business Management (OBM) and Virtual Assistant (VA) services to entrepreneurs. With over 20 years of experience in business management, the company focuses on maximizing profitability and reducing costs by p..
Read more about Remote Business Professionals services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Customer Support
Social Media Management
Graphic Design
Web Design
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Central African Republic
Rekruuto is an elite offshore talent and virtual assistant agency that specializes in connecting global businesses with skilled remote professionals from the Philippines. Their mission is to help leaders scale operations, increase productivity, and reduce costs by offering V..
Read more about Rekruuto services and insights
Services
Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
Customer Support
Core Service
Live Chat Support
Core Service
Email Marketing
Core Service
SEO Strategy
Core Service
PPC Advertising
Core Service
Social Media Management
Core Service
Lead Generation
Core Service
Content Marketing
Video Editing & Motion Graphics
E-commerce Development
Industries
E-commerce
Media
Region
Central African Republic
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
OSA Portal (Outsourcing Staffing Advantage) is a boutique nearshore Business Process Outsourcing (BPO) company, specializing in providing top-quality remote staff for US businesses. Their model focuses on minimizing time zone and cultural challenges by delivering customer se..
Read more about OSA Outsourcing Advantage services and insights
Services
Back-Office Support
Core Service
Data Entry
Core Service
Customer Support
Core Service
Email Support
E-commerce Customer Support
Social Media Management
Lead Generation
Industries
Real Estate
E-commerce
Healthcare
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Go back to Search resultsFrequently Asked Questions
Do they manage graphic design?
Most agencies provide VAs who create product photos, social media ads, and email headers in Canva.
Do they perform price tracking?
VAs monitor your top 5 competitors daily and alert you to price changes or new product launches.
Do they assist with Cart Abandonment?
VAs set up and monitor SMS/email sequences to bring back shoppers who didn't finish their purchase.
Can they handle order fulfillment?
VAs manage your 3PL portal, ensuring orders are shipped and tracking numbers are sent to customers.
Do they manage Facebook/TikTok Ads?
Specialized VAs monitor ad performance, update creative, and manage your daily budgets.
Can they write product descriptions?
Yes; they create SEO-optimized, persuasive copy that helps your products rank on Google and Amazon.
Do they handle supplier comms?
VAs communicate with factories and distributors to track production and shipping timelines.
Can they assist with Influencers?
VAs find micro-influencers, manage affiliate links, and coordinate product seeding campaigns.
Do they handle support tickets?
VAs manage tools like Zendesk or Gorgias to handle tracking requests, returns, and complaints.
Can they manage Shopify/Amazon?
Yes; they handle product uploads, description SEO, and inventory syncing across platforms.
How are Virtual Assistants skills verified in this directory?
Every provider in this directory undergoes a 2026 "Skill Attestation" check, verifying they are certified in the latest agentic orchestration tools, prompt engineering, and cross-platform automation workflows.
Can Virtual Assistants assist with 2026 Digital Asset management?
Yes; specialized Virtual Assistants help manage and secure digital legacies, including tokenized assets, encrypted vaults, and automated estate instructions, ensuring your digital footprint is organized and secure.
What is "Human-in-the-Loop" Research for Virtual Assistants?
It is a hybrid workflow where AI agents gather thousands of data points and the Virtual Assistant performs the final layer of human verification and synthesis, delivering a "Simulation-Ready" executive summary for decision-makers.
Do Virtual Assistants handle multi-timezone coordination?
Modern Virtual Assistants firms listed here utilize "Follow-the-Sun" shift models and AI-driven scheduling logic to ensure 24/7 global coverage and zero-latency communication across international teams.
What is the value of the Fractional EA model in this directory?
The Fractional EA model allows businesses to hire high-level, strategic Virtual Assistants for 10–20 hours per week, providing C-suite quality administrative support at a mid-market price point suitable for scaling firms.
How do directory providers handle Virtual Assistants data privacy?
Vetted Virtual Assistants companies utilize hardware-encrypted vaults and private, non-public LLM instances to ensure your sensitive corporate IP and passwords are never leaked into public AI training sets.
What is Predictive Inbox Management for Virtual Assistants?
This is a premium service where Virtual Assistants use intent-based AI to triage your email, drafting responses for routine inquiries and only escalating messages that require human critical thinking and emotional intelligence.
Can Virtual Assistants manage autonomous AI agents?
Yes; in 2026, Virtual Assistants act as "Agent Managers," responsible for auditing your company's autonomous inbox bots and research agents to ensure they remain accurate, ethical, and free of brand hallucinations.
How does Meeting Intelligence integrate with Virtual Assistants?
Top-tier Virtual Assistants in this directory deploy AI agents to record, transcribe, and—most importantly—extract multi-platform action items from meetings, instantly syncing them with tools like ClickUp, Asana, or Monday.com.
What defines an AI-Augmented Virtual Assistant in 2026?
An AI-Augmented Virtual Assistant is a professional who utilizes agentic AI stacks to automate 70% of manual workflows (scheduling, data synthesis, and CRM entry), allowing them to focus on high-level executive strategy for your business.
Can the agency support scaling order volumes during sales events?
Ask whether they can allocate additional staff during promotions holiday sales or peak demand periods.
How should customer data be protected in e-commerce operations?
Confirm secure CRM systems and compliance with payment and data security standards.
What reporting should an e-commerce VA agency provide?
Request regular reports on sales performance inventory levels and listing optimization metrics.
How do agencies maintain product listing accuracy?
Ask about quality control procedures for product descriptions pricing updates and inventory synchronization.
What platforms should e-commerce VAs support?
Verify expertise in platforms such as Shopify Amazon Seller Central WooCommerce or BigCommerce.
How can you evaluate an e-commerce VA agency’s operational experience?
Ask for examples of product listing management marketplace optimization or order processing work.
